Ribeye Butcher Shop (Windermere) - Edmonton, Alberta

Dustin D.

This place is absolutely insane! I went to Ribeye Butcher Shop on Christmas Eve and purchased 2 massive tomahawk steaks, the cuts of meat were perfect. The prices were quite reasonable for the quality of the various types/cuts of meat, if I am going to be paying top prices I better be receiving top quality and this place hits that mark. The presentation of the meats and overall shop appearance is top notch. I will be returning to this butcher shop 100%. If you enjoy browsing the meat section of your local grocery store this place will blow your mind.

Jonathan J.

Bad Service, Great Product.

If you are looking for a quality piece of meat this place is pretty good. I purchased a beef tenderloin for a new years eve dinner and it was quite delicious.

The service is where these guys fell flat. I waited with my son for close to 10 minutes before anyone was willing to offer me assistance. Once I was able to get their attention they got me what I needed and rang me up. This is where they lost major points. There was a tip option which I chose to skip. When I received my receipt I noticed that there was a $5.00 tip charge that I did not approve. When I pointed that out to the clerk she said that there was nothing that she could do. I know I could have asked for the manager but by this point my son was ready to go and so was I.

I was happy that they were open during the holidays so that I could get my cut of meat since my regular butcher was closed over the holidays. I honestly would have been better off going to Costco to get it. I definitely would have gotten more meat for my dollar there anyway.

Moral of the story is if you want a good tasting piece of meat these guys will give it to you. It is priced more than other places and the service was lacking but it was delicious I will give them that.

Lily K.

Smash burger was very fresh. Meat quality is really nice. I notice other reviews about the service with staff. You don't come to a butcher expecting a 5 star hotel greeting. They're butchers, they know their meat and serve you the best cut. You also have to know how to prepare your meats, don't blame it on quality when you bring it home and mess up.
I personally love this place and highly recommend you ask if you don't know. Very clean store. Come take a look yourself !!

Emily H.

I am beyond disappointed with the quality of meat I was sold. I bought a 3lb chuck roast and slow cooked it overnight using a recipe I’ve made about 20 times with no issue. When I took it out to shred it, I was left with almost a pound of unusable muscle/fat/tendon…. 1/3 of the roast went in the trash. For $40 there should not be that much waste on a cut of meat. The roast was rolled and tied together (the problem area was in the middle) leading me to believe they knew about the low quality and were purposely trying to hide it. Meat like this is a luxury these days and I have no issue paying for quality, though unfortunately, this was not it.

Amy

Exceptionally excellent service prompted me to write this review. This was our first visit to this store and we had the great pleasure of being served by Jim. We asked for help understanding different cuts of beef for use in our new smoker. He invited us to sit down with him and proceeded to teach us about the different cuts of beef, best for different budgets, different flavours and where in the cow each comes from. He shared recipe ideas and some of his tried and true resources and tips. We bought a sirloin roast and he shared a small bag of spice to try on our first roast for tonight. Yes, Jim, we will definitely see you again! Thank you for your help!

Cristina C.

This butcher shop is plain and simply the best, Chris and his team bring top quantity cuts to your table every time. Their service is 2nd to none and we absolutely love their bone broth and eggs. We’ve recommended Ribeye’s shop to multiple friend and family and we feel confident they won’t disappoint you. Keep up the good work Ribeye team.

Jonathan L.

*update I have since been back and was welcomed by Artur who remembered me as soon as I walked in. He apologized for how JJ handled the situation and welcomed me and my service dog back! Great to be back and to see the great change in management. The smash burgers are amazing and go great with the beef tallow fries!

I’ve visited this place 4 times with my registered emotional support dog and all 4 times I had unreal service with multiple staff and were very friendly especially Chris. Today we stopped in to support our locals farmers and was met rudely by JJ who shouted in the store and was told that we had to go. So now we will order directly from a local farmer as opposed to supporting JJ and his dislike for dogs.

T

Ribeye Butcher Shop is a clean, well-organized shop! The staff greet you as soon as you walk in and are super helpful.

As mentioned, the store is really clean. All of the meat is well packaged and stored for viewing and shopping. Some of the meat is on the pricier side, but it appears that it’s due to the care and quality!

The staff are also friendly and ready to answer any questions you may have. Definitely worth a visit!