McDougall Insurance & Financial - Madoc - Madoc, Ontario

Bill O'Leary

I was in a jam and needed a very quick turnaround time on Insurance. Referred by my FIL, I contacted Ryan Jarrell and then he had Kendall contact me within 10 minutes of getting off the phone. She promptly took my information from me and I advised I needed this before 5pm that day to meet a deadline. Within an hour I had an insurance policy in my hand! The price had even beat the other quote without sacrificing any of coverage. If you are in need of coverage, contact an extremely professional insurance team. Do yourself a favour and contact the rockstars at Macdougall insurance. Thanks again guys!

Keith Smalbill

Great company to work with. We have our businesses, and more recently, home and auto insurance through McDougall, and they have saved us so much money compared to our previous company. Ryan Jarrell is very professional, timely with communication, and all around excellent to work with! Highly recommend this company, you won't be sorry!

Adriana SZOMBATH

Since 2019, I've relied on McDougall Insurance (Madoc) as my auto broker, and I've been consistently impressed with their service. I want to highlight two exceptional individuals, Maegan Mitchell and Connie Hagerman, who have been my primary contacts. Their communication has been consistently clear and prompt over the years.

What distinguishes them, though, is their incredible support during the various personal challenges I've encountered. Their understanding and flexibility have been truly remarkable, making a significant difference to me.

Throughout this time, they've been more than just brokers; they've been reliable partners, committed to securing the best auto prices for me. Thanks again!

jennifer woodcock

Connie H is a Queen at what she does! She works hard for her clients, and I appreciate her help navigating the insurance system.
Thank you Connie!

C Hawley

Excellent customer service. Very knowledgeable staff always courteous and friendly. Any concerns or issues I have ever had they are always prompt and quick to discuss with me my concerns. I have referred some of my kids to them and their father as per car insurance because I want them to be covered by trusted people and knowledgeable people. The staff here definitely go above and beyond and they are great people to have as brokers!

Ian R

Our home was insured with Onlia and we decided to search for an upgrade following an incident that showed us how poor a company they are. Onlia is a cheap online based insurance company that has virtually no customer service. We discovered this when our credit card was defrauded and our credit card company cancelled the card. A payment didn’t go through as scheduled with Onlia as a result and the company and Onlia was very sticky about reinstating our policy even though the credit card issue was out of our hands. While this was taking place, we reached out to McDougall. We decided it may be best to go with a local company. We were transparent with McDougall about our experience with Onlia and they suggested we get the policy reinstated with Onlia if we could…which we did.
8 months later we decided we are going to shop for alternate insurance providers. McDougall was sticking to an administrative stance saying “you had a gap in your insurance” even though we had the issue resolved with Onlia. We feel they did not properly represent us in shopping for policies.
Affordability aside, I’ve had insurance claims in the past and I’ve learned you want a broker that is going to stand by you and represent you well. Although they could have, McDougall did not prove to be that company.
So we’ve found someone who will.

Shannon Vezina

We had the hardest time someone to help us with a self build home insurance. Ryan was able to get us sorted and provided amazing service. Highly recommend. Dealing with Connie recently has been nothing but a pleasure! Thanks again!

Bill Cowie

Great service, I reached a human agent almost immediately and she helped me out quickly and thoroughly. I received my new liability card in two working days including a new card and ownership slip folder. Great work Stefanie.