Art Knapp's Plantland & Flower Shop - Penticton, British Columbia

Adresse: 670 Duncan Ave W, Penticton, BC V2A 7N1, Canada.
Téléphone: 2504925703.
Site web: gardenworks.ca.
Spécialités: Jardinerie.
Autres données d'intérêt: Drive disponible, Livraison, Retrait en magasin, Achats en magasin, Entrée accessible en fauteuil roulant, Parking accessible en fauteuil roulant, Toilettes accessibles en fauteuil roulant, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Safe place pour les transgenres, Cartes de crédit, Cartes de paiement, Paiements mobiles NFC, Cartes de crédit.
Avis : Cette entreprise a 365 avis sur Google My Business.
Avis moyen: 4.3/5.

Emplacement de Art Knapp's Plantland & Flower Shop

Art Knapp's Plantland & Flower Shop est un magnifique endroit pour tous les amoureux de la nature et des plantes. Situé à Penticton, BC, au Canada, l'adresse exacte est 670 Duncan Ave W, Penticton, BC V2A 7N1. Vous pouvez les contacter par téléphone au 2504925703 ou visiter leur site web gardenworks.ca.

Ce magasin de jardinage propose une large sélection de plantes et de fleurs pour tous les goûts et tous les niveaux d'expérience. Que vous soyez un jardinier expérimenté ou que vous débutiez tout juste dans ce passe-temps, vous trouverez certainement ce que vous cherchez chez Art Knapp's Plantland & Flower Shop.

L'entreprise dispose d'un drive disponible, d'une livraison, d'un retrait en magasin, d'achats en magasin, ce qui en fait un endroit pratique pour tous vos besoins en matière de jardinage. De plus, le magasin est accessible en fauteuil roulant, avec des places de parking et des toilettes adaptées. Ils offrent également le Wi-Fi, sont LGBTQ+ friendly, safe place pour les transgenres, et acceptent une variété de méthodes de paiement, y compris les cartes de crédit, les cartes de paiement, et les paiements mobiles NFC.

Art Knapp's Plantland & Flower Shop a reçu un total de 365 avis sur Google My Business, avec une note moyenne de 4.3/5. Les clients apprécient la grande sélection de plantes et de fleurs, ainsi que le personnel amical et compétent. Certains commentaires mentionnent également la propreté et l'organisation du magasin.

Avis de Art Knapp's Plantland & Flower Shop

Art Knapp's Plantland & Flower Shop - Penticton, British Columbia
J D
5/5

Coolest place to find amazing plants, gardening gear, or even outfits! I love how serene this store is to walk through and explore. There are indoor and outdoor spaces to capture great selection.

Art Knapp's Plantland & Flower Shop - Penticton, British Columbia
Brandon Lussier
4/5

Helpful & knowledgeable staff! went in to find quality of life upgrades for my monstera and was able to learn a few tips and tricks! organized store, clean, what a selection! thanks for the help

Art Knapp's Plantland & Flower Shop - Penticton, British Columbia
Thomas Hartman
5/5

What a peaceful place! Well organized lots of product and choice. Very helpful staff.

Art Knapp's Plantland & Flower Shop - Penticton, British Columbia
Cory Burt
2/5

Unable to do custom bouquets with certain colors of flowers. I went in to buy a small bouquet of flowers for a photo shoot in a certain color pallet and they were not willing to accommodate my request, said they don't sell single flowers (even though I wanted at least 10). This used to be one of my favorite stores but latley the pricing and customer service has been really disappointing.

Art Knapp's Plantland & Flower Shop - Penticton, British Columbia
South Sea
5/5

What a beautiful store! I loved all the variety of products within, the flowers and plants were beautiful, the clothing, jewelry and bags were lovely and everything else was very tasteful.

Art Knapp's Plantland & Flower Shop - Penticton, British Columbia
The Stoat
2/5

On last visit was returning a dead plant and getting it replaced, the staff was rude.
Unfortunately same thing has happened with the replacement plant dying on me,
Not really looking forward to going back and dealing with the rude staff again, might make it the last trip here of this is common of them.

Art Knapp's Plantland & Flower Shop - Penticton, British Columbia
Deb Zandvliet
5/5

We called ahead of time as we thought we would be late and had them pull 2 trees for us and have a couple of staff willing to stay late in case we didn't make the 3 o'clock closing. They were very sweet and had things in line, but thankfully, we were not late.

Art Knapp's Plantland & Flower Shop - Penticton, British Columbia
Tyler Pentland
1/5

GARDENWORKS is(was) my Mom' favourite place for flowers in Penticton, which as an out of town patron informed my decision to order from them. I called on May the 4th to make sure my order was in for Mother's day. I placed my order with Iris over the phone and took down my invoice number in case anything happened. Iris informed me that the order would be delivered on Mother's day Sunday and at that point I would be charged. We confirmed the cost of flowers and the additional cost of a vase option I chose. I gave the address to where they needed to be delivered. I was not informed of any other order information or concerns.

My mother has been in hospital and was very much looking forward to some joy on Mother's day. She let me know late into Mother's Day evening the flowers had not arrived.

I phoned today and spoke with a team manager, Carlee (I believe) and gave her the information I was given and let her know how much this meant to our family. We understand Mother's Day is an especially busy day for everyone which is why I phoned so far in advance. We also support local business when we can and understand that at times they may have some unforeseen challenges which is why I wrote down our invoice number as a record of my order placed so far in advance. We also have found it challenging with the rising cost of living that the extra things in life sometimes don't always happen but we had saved up the money to put in a substantial bouquet order with vase for Mother's day.

Carlee was helpful to look into what had occurred. She then informed me that they had called my Mother to confirm the address before delivering and because she had not picked up that they did not process the order. Her solution was to process the order, a day late - without any acknowledgment of failure on the service agreement that had been agreed upon. No apology, no customer satisfaction offer or gesture.

My Mother doesn't always have her phone with her during her recent health concerns. GARDENWORKS ordering process is flawed and we share this information to provide what our honest Mother's Day 2024 experience was with GARDENWORKS and how very disappointing & underwhelming the solution and responsibility taken has been. We hope this lost moment of joy doesn't happen to anyone else during such a meaningful moment in anyones family.

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