GARDENWORKS COURTENAY - Courtenay, British Columbia

jerry mundi

Editing my 5 start to 1 because I feel no passion, sense of community, or any sort of customer care since this changed over. I've tried a few times but even the staff feel like they don't want to be there. Fully impersonal with a distinct lack of actual knowledge or plant selection. Lost the love:(

Emily M

Love the plant selection and the Terrium event they just held!

Satchmo Coltrane

Stopped in the other day. Took about 10-15 minutes to find an associate to help me. Bought something that had a 40 percent off sign in front of it (regular price of $45). Noticed on the fine print of the ad that the sale had apparently stopped 5 days earlier but they still had the sign up in front of the items almost a week later?!?

Mentioned it to the cashier when checking out and she just said “oh, really?” then charged me full price for the item, disappointing but not the end of the world.

Then I ended up at a different garden store yesterday and the same item was 25 bucks cheaper there with no sale on it. Unfortunately, I had already used the item so I can’t return it to Garden Works.

Needless to say - be wary of their pricing and “deals”.

Edit: just read through some other reviews - this same thing seems to have happened a number of times over the last couple of years. Everytime it gets posted on here there’s someone from management apologizing in a reply yet, it seems, they still can’t figure out how to take down their sale signs at the proper time Disingenuous to say the least.

Emma Kay

I recently visited your store and had an unexpected experience at the register. While I generally enjoy shopping here and find the staff to be quite friendly, on this occasion, an employee named Mariah used language that was not suitable, especially with my 7-year-old son present. This was quite surprising and not the professional behavior I've come to expect from your team. I hope this isn’t something that happens often as I am just in disbelief. Will not be coming back.

Edith Patalla

So much to look at. My grandson and I came to get a couple of things for my plants and enjoyed finding gifts for family members.

Kawaii Tea

This is a gardeners and plant lovers paradise!! Got me a hairy cactus, adorable jelly fish hanging succ, and all my starter garden supplies. Will be back 🙂

Goldie Carlow

I shopped at Garden Works for the first time on Dec 23rd. I called ahead of time and had lots of questions about what was on my shopping list. They were so helpful! Aleia took time to answer my questions and to find the best prices. When I arrived, the products they sell are in incredible! Clothing, a HUGE Christmas decoration section, home decor and plants! Everyone was very helpful and cheerful. Would 100% recommend.

Ivy Blooms Home & Garden Inc.

GARDENWORKS Courtenay: A Brief Review

Overall Rating: 5/5

Key Highlights:

- Selection: Vast and vibrant array of plants.
- Experts: Staff are well-informed and eager to assist.
- Products: High-quality gardening essentials.
- Ambiance: The store layout enhances the shopping experience.
- Customer Care: Outstanding attention to every visitor's needs.

Takeaway: GARDENWORKS Courtenay is the ultimate destination for garden lovers, offering exceptional products and services that cater to both beginners and experts alike.