RONA+ Calgary - Crossiron - Rocky View County, Alberta

Kho C.

Je suis allée magasiner un AC, les employés savent donner un bon service, ils sont très gentils et efficaces! Merci

saroor V.

Brenda at RONA is amazing! She’s truly a paint expert and went above and beyond to help us choose the right paint and primer. She explained why each step in the process was so important, which made us feel confident about our project. Her knowledge, patience, and clear guidance made all the difference. Highly recommend asking for Brenda if you want professional paint advice and great service!

Jimit P.

Linda she is very very helpful. She took good 15 minutes to explain me the difference in the products that I want to buy. Excellent customer care service. Kudos to her! Thanks again.

E J.

Because 4 out of 5 employees were awesome. The outdoor seasonal manager needs to go. Thank you to the assistant manager (Melissa/Marissa) , nice girl at customer service, AU & young guy in the garden area for you help with our mower today. Helped us resolve an issue with a piece of equipment which had a bad tire, we appreciate the upgrade and understanding. However, the guy outdoors who is somehow managing others when he can’t even manage a conversation needs to be fired. He almost cost the entire sale, by telling us we had to spend more money to fix his broken items. Completely avoidant and unwilling to resolve an issue. Thankfully 4 other people working today made the experience turn out well.

shaune H.

Well I came in about 2 weeks ago to get paint and a younger lady helped me was iron frost. She was very helpful I had to come back to get the paint lighten up a bit she had no problems helping me. I came back to get bathroom paint and she was not working at the time so I got help from someone els and gave me the wrong paint and mixture I put it in my bathroom and it was clumpy and drying before I could back track within 20 sec was dry..

I came in today and notice the women that helped me the first time was working so I waited cuz she went on brake she came from the back isle seen me and took off right away I was then approached by 2 people asking to be helped 1 worker then a manager right after the vibes they gave off was as if I was a creep or something or she didn’t want to deal with me pretty upset and won’t be back I’m just a normal guy looking for consistency with professional help. As the second older women didn’t have dedication like the first one that helped me

John W. W.

Doug, from the plumbing department, is the consummate professional! We needed some fair and honest advice on bathroom fixtures and we found him to be extremely thorough and precise.

He left nothing to chance and personally verified each and every item by sight; not just relying on an inaccurate database.

He has a wealth of experience so he can give very practical advice. He set up a delivery of all the items all the way to Drumheller!!!

He was also sure to remind me that VIP members get even larger discounts on the items in store and half-price delivery!

I highly recommend coming here to shop for bathroom items. Make sure to ask for Doug!

Osama J.

This place has worst customer service. Everybody is sleeping. Staff is never there at their designated area. Paint staff was sleeping somewhere and after so many calls they showed up. Had to wait 15 mins for just the paint staff to show up. Terrible!

Suhani M.

I’m really disappointed with my recent experience at Rona. The customer service was terrible — staff were either unavailable or completely unhelpful. I waited a long time just to get someone to answer a simple question, and even then they didn’t seem to know anything about the products. The store was messy, and a few items were damaged or missing parts. To top it off, the checkout process was extremely slow. I expected better from a major home improvement store. Definitely not shopping here again unless they improve their service and organization.Not good Rona in Calgary