Oak Bay Pet Clinic - Victoria, British Columbia

Fernando G.

I've been so iimpressed with the customer service – the team is always friendly and keeps me well-informed. With three dogs who have very different personalities, I really appreciate the attentive and kind individualized care they provide to meet the specific needs of each of my pets.

oriana H.

Despite the challenging situation that led me here, I'm incredibly thankful I opted for this clinic. When our dog, Snow, faced a medical emergency, the whole team proved to be exceptionally kind, collaborative, and superb at communicating.

Marieladelvalle M. D. M.

Scheduling appointments with them is easy. They consistently provide excellent care for my dogs. Having been a client for many years, I can attest to their continued high standards.

Maria P.

Giving a few stars because I had good experiences with the support staff, but Dr. Dudzic's approach is disconcerting. She feels more like a salesperson than a vet; incredibly pushy. I didn't feel like I was being listened to as she spoke over me and my questions several times, and I felt like I was being shamed for buying pet store products rather than the products from the clinic. She didn't even ask if we wanted to get the products or disclose the price, she straight up said "I'm ordering X for you."

What really was the nail in the coffin (that made me switch to another clinic that have a much more understanding and transparent approach) was being sent a four figure quote including procedures that Dr. Dudzic had never even mentioned during the consultation appointment. My husband and I decided to research the unmentioned procedures, only to find they included tests we had already performed and paid for. When we questioned the clinic about this, we were ghosted for almost 2 weeks, so we decided to take our business elsewhere.

I'm sure this clinic is good at the medical side of things, but they really need to work on their communication with their human clients.

Davis M.

The staff are very friendly. They were really nice to my dog and made him feel comfortable. We both had an outstanding visit with the vet and the clinic.

emeric A.

The staff offered outstanding care for my cat during a period when she encountered some unforeseen difficulties and was somewhat difficult to manage. They truly have a passion for animals, and I always feel assured leaving her in the capable and caring hands of their team.

janet W.

Made a same day appointment. Team was very friendly and empathetic on the phone. Appointment went great, and the doctor was also very friendly and honest.

Lisa E.

I had a fabulous experience here yesterday with my dog Bella. Thank you to Dr. Dudzic, Jasmyn and Gabriella. Bella was really happy with the visit and all the tender loving care. She is already looking forward to her next visit. So happy we found you!!