Selkirk Animal Hospital - Selkirk, Manitoba

svetlana B.

We have been going to this clinic for 5 years. Since March, our Boston Terrier has been suffering from eye ulcers. It started in the right eye. At first, we tried drops, then he had surgery (needle grid). During recovery, the same issue appeared in the second eye, and two weeks ago he had surgery again. Now the first eye is red once more 😢. For almost 5 months, it feels like we are just going back and forth with no real solution.
Today we had an appointment, booked two weeks ago, with Dr. Sletmoen to discuss this ongoing issue and follow up after the last surgery. Dr. Sletmoen did not come to see our dog. Instead, she sent her assistant, who kept running back and forth between the room and the doctor to ask questions. She wasn’t familiar with his medications, wasn’t sure if we needed to continue them, and clearly didn’t know what to do next. Our dog looked sick with inflamed eyes, but through her assistant the doctor simply said: “In her opinion, everything is OK, but we can try another set of drops if we want to.” This felt very unprofessional and careless, especially for such a serious health problem.
It is clear to me that this clinic cares more about money than the well-being of pets. We trusted them for years, but since Dr. Agarkov is no longer there, we are deeply disappointed and feel let down.
Please think twice before bringing your pet here. If your animal is in pain and needs real care, I strongly recommend finding another clinic where the doctors actually take the time to see and help your pet.
P.S. Yes, I was frustrated, but I did not forget to pay. I provided my credit card, and you charged the full amount on the same day. (I took a screenshot of your response to my review) It is very sad to see the clinic choose to provide incorrect information to make the customer look wrong. After that, I don’t even want to comment on other things.

Chantal T.

Been going to this clinic with our dog since we got her 3 years ago, everyone that works there is very kind and clearly cares about animals. We ran into a payment issue that I was quite upset about but Mike (manager) was great in rectifying it and making us feel heard. We truly appreciate it.

Brett

We have been taking are dogs to this clinic for years. The staff are fantastic and Dr. Sletmoen is wonderful to deal with. She is caring, compassionate and always willing to answer any questions you may have.

Mr. C.

We had a pretty bad health scare with our cat over the weekend but after bringing him in for a proper examination we are on a good course of treatment and are hopeful to the future.
I would like to thank your staff for being there for us and being patient and answering all our questions.
If you bring you animal here you are in good hands. Everyone was professional, friendly, and compassionate throughout our visit.

Amanda D.

Was given one quote one day that I said yes to -
Vet asked me to come back the next day - the bill doubled with the possibility of being tripled !
Also told me that I had to come back weekly for check ins for 12 weeks . Low end for those weeks were $166 - high end … $1400 !! Up to $18000 this place was trying to get me to agree to ! For a splint ! ARE YOU KIDDING ME ?!? Absolutely will never recommend this place and urge people to take their pets somewhere else !

Courtney V.

We've always had a great experience at this clinic. Our family dog always loved going to the vet, and everyone there was always so happy to see him. I didn't know a dog could love the vet!

My current dog is not a fan of the vet, but they are still happy to see him, and are really great at accommodating him and making our visit less stressful. Dr. Sletmoen is great, and spends time explaining everything for us and answering any questions we have. They really make an effort to make it a smooth visit, and it is very much appreciated! We drive to Selkirk from Winnipeg to come here, and it is worth it.

Tony B.

First time visiting. Very pleasant experience. Knowledgeable vet, patient receptionists, friendly people all around! Didn’t feel like i was being sold something I didn’t need, and positive results from my pet are already visible. Definitely worth the visit, would recommend!

Paul M.

After reading a recent review, we feel we have to post our own feeling and experiences that we hope will eclipse and erase any negative thoughts it may create.
We switched to this clinic for our pet family in September, 2019.
Dr. Jen, and her team have been nothing but stellar and caring. The comments directed at Mel don’t apply to her, in our opinion, at all.
She has always been professional, positive, friendly and quick to resolve any issues.
Quite honestly, we never experienced any up-selling of diagnostics or meds.
We have recommended this clinic to many who were looking for supportive caring vet care.
We had 3 of our pets with extreme complex care needs, and without the support, caring, guidance and advice we were able to have Dia, Zoolander and Riley in our lives longer.
Neither my wife or I have ever experienced the kind of caring and support at any other clinic, than we have here!