Alder Creek Kennel - Pembroke, Ontario

Jenna

Clearly, my dog had an excellent time this past week. He's a lot of dog so it's nice to have the peace of mind he's with people that understand him.
I have been boarding at Alder Creek for a while under the old owners, but I have to commend Charles and Kelsey for all of the work they've put into it.
Aside from the new activities available (what a bonus!), I am loving the online portal. It makes booking super simple and managable through any changes. You can basically leave an entire biography for your best friend, so they really get to understand them. The profile is so detailed and questions are so thorough, it is comforting to know they have all the information they could need for literally anything that comes up. I like that I can easily see photos of him in my own profile album too, I know it would be much easier for them to upload en masse to social media.
I also find it uncommon to see an itemized invoice for dog boarding, so that bit of transparency makes a huge difference in how comfortable you feel about booking with them.

Most of all, I really appreciate the honest and open communication. Their integrity is unmatched and they went above and beyond for my guy when they didn't need to. They are so thorough and trustworthy, it's clear how much they care about what they're doing.

Michele Roggie

Ruby our Basset hound puppy was so happy with her stay and the staff made special accommodations for her as we had a last minute requirement. The Staff made us feel welcome and Ruby was clean and happy when we picked her up. We were very impressed with the entire first experience and believe we found our forever kennel when needed. After other experiences with different kennels would recommend to anyone thinking about boarding their pet.

Erica

Our two dogs went to their doggy day care for a few days while we were visiting. They loved it! They were nervous at first but the staff made them feel more comfortable and confident! You can tell by the picture updates they were having a blast!

Shawn Desmond

Absolutely amazing. New owners are incredible. Excellent customer service they went above and beyond. I had a hurt back so they came and picked up the dog for us. I highly recommend them, you can see they have a passion for what they are doing. There staff is friendly. Could go on but I think I have said enough.

Phil Dube

Friendly dog loving staff, very easy booking and a great facility for the dogs. Lots of activities and extras to spoil your dogs too. Our puppy came home from her first day very tired and happy, we will absolutely be back!

Taylor Dube

Our pup Butterface LOVES Alder Creek. She's only been a couple times, but the second we turn down the drive she goes WILD! She just finished her first trial boarding, and she was only mildly excited to see me, so that tells me she had so much fun she didn't have time to miss me! Since attending daycare, and now with the boarding, Butterface is learning social skills with other dogs, and she's much more respectful to our old girl as a result. Of course coming home tired out is a bonus. I love that the staff practice training/commands with her, and find enrichment and activities that she enjoys. I really feel like the staff has gotten to know Butterface's preferences, personality and her way to communicate. I really appreciate that they understand she's new to the chaos of a doggy daycare, and look for signs of her being done socializing, and give her rest and space when needed. Leaving your pet at a facility can be scary and nerve wracking, however Alder Creek has given me full confidence in their care, compassion and experience. I couldn't be happier to leave my pup in such good hands. Big thanks to Kelsey and the whole crew!

John Martin

Our dog Maisie loves to come to Alder creek for daycare. She always gets so excited when we pack her bag for the day and she figures out she going. She also has a great time playing with the other dogs.

See Closer

Thank you to the Alder Creek staff for taking such good care of Obie while we were away more than three weeks. Obie had a blast with the fun and stimulating activities.
Kirsten and Stephen