Ulta Beauty - Trinity, Florida

Veronica Perez

I love this store however I was not satisfied with the service. I walked in and was right away greeted. That's a super plus. Thank you to the employee working the register. I was just disappointed that I was looking in the hair product section for almost 7-10 minutes trying to decide which product would be best for my curly hair and no one came to ask me if I needed help. The reason why I say this is because I heard other employees asking customers if they needed help with anything. That is the culture that I have seen in the past. The employees ask the customers if they need help. The store wasn't super busy. The two employees that were working the floor were not busy helping others because the ones that they asked did not need help. I walked out and nothing was said to me. Not sure why but just wanted to make an awareness to offer assistance to all customers and not only some that you feel like talking to.

J K

It seems like you have to come in here with a full face of makeup, hair done, and some nicer clothes to get treated nicer. I've been here quite a few times and I've seen the difference between how the same employee's act towards me while I dress nice and have makeup on versus me in sweat pants, no makeup, and running errands. It's definitely a lot different. You get judged if you're not like "camera ready" as if you won't spend a lot or lesser than. It's a little detail, but honestly, it's a big one if you really think about it.

Jackie Pacimeo

Love shopping at this Ulta! Great prices, incentives and excellent customer service. Kyra L. was very patient and helpful in helping me find the right color and product for my skin. She went above and beyond to help me.

Abigail Malloy

I have been shopping at Ulta for years and I was very impressed with this Ulta. Several times did some of their workers ask me if I needed help. At first I declined, but later I needed help choosing some new products for my acne, aka skin care routine. Sydnee was very helpful, super sweet, and actually showed me the perfect products that have worked wonders on my skin. Thank u so much sydnee!! I think she deserves a raise. All the employees were very kind and warm, and the products were all in stock. Prices were not expensive unless u wanted to find pricey items. Got everything I came for, and maybe a little more 😉 thanks Ulta! Will be coming back!

Jessica Briffod

I was ready to give up on hair stylist in Trinity but found Amaya! She blended my hair so evenly and I love my cut! She is young but sooooo freaking talented! I found my new hair guru! Ye, Ulta for the win!!

Cheryl Cole

Went for piercing appointment. Appointment time was changed 10 minutes before I showed up to a hour later. I showed up for new appointment time, then waited 20 minutes longer, and now had a different stylist. Most of the earrings I had to choose from were out. I complained to the manager, she did not care, and gave me 5.50 off and no apology. The stylist that pierced me was very nice. I would not recommend if you expect to get in at your appointment time. Poor selection of earrings!

One loyal customer until now!

Mary Dillard

I love their salon. I book Kelly she gets it right every time. The ease of booking online is great!

Acey Ace

Love this location! I get my hair done in the salon regularly by Sarah who is amazing! She always has a great consultation with me before she starts and she really listens to my concerns about my hair. I've always left the chair feeling happy and confident with the hair she gives me. She has also talked me off the bangs ledge before which I greatly appreciate because I would have regretted it the next day! The staff is also so helpful and kind! They have helped me numerous times when I was looking for specific things and also helped with recommendations when I wasn't sure what to get.