Atlantic Gardens - Middle Sackville, Nova Scotia

Anne R.

I had a very disappointing visit. I work from 8:30 to 4:30 and decided to stop by Atlantic Gardens in Middle Sackville after work, since they advertise being open until 6:00 PM. We arrived at 5:30, but it was clear the staff were not pleased to have customers at that hour.

We wanted to take a quick walk through the plants and check out the roses that were on sale. However, the doors to that section were closed. I asked an employee if that was the correct door, and she said yes, so I mentioned that it was shut. She confirmed again that it was the right one, so I opened it and went in. Then another employee approached and told us the area was off-limits because the water fountain had been turned on and added that he wouldn’t be shutting it off.

I expressed interest and asked if I could go see the roses, and the employee responded, “If you're fine with the water fountain spraying on you, then go ahead.

The way this was communicated felt very unwelcoming. Even though their social media encourages people to come by and mentions ongoing sales, if customers can’t actually access the plants being promoted, those announcements feel misleading. It will be better if you advertise “after 5:30, you can still browse the plants and enjoy the bonus experience of getting sprayed by the water fountain. It’s like a garden tour meets water park”

It was disappointing, especially as someone who loves plants. It felt like the place was already closed by 5:30, despite their posted hours. I left feeling unwelcome and like the visit wasn’t worth the effort.

Logan

Unfortunately this is a business I highly recommend that all plant enthusiasts avoid at all costs. Their blatant disregard for customer service and frankly rude and condescending staff make this business a liability of Nova Scotian values. To the owners please re-evaluate your staffing who worked on May 28 as they are not respectful and refuse to engage in civil discussions. Please fellow consumers avoid this business at all costs unless you enjoy being treated as a cancerous tumour.

James W.

Lambert was excellent very knowledgeable and helpful to load my soil in the van. Thank you

Elvira G.

Love this place, come here all the time! Great selection of annuals, perennials and exotics. I always find something peculiar here, like a Shrimp plant! Lots of pots, fertilizers, shrubs, fountains!

Michael M.

My experience at Atlantic Gardens was fantastic. They were very helpful as I fumbled my way through choosing a plant for my wife. They walked me through the process of choosing a plant, re-potting the plant, and care instructions for all of the plants that I asked about. Ultimately, I ended up with a cactus and a peace Lilly.

martin C.

I have been shopping at every plant nursery around Halifax and this is BY FAR the most expensive of it all. Save your money and go somewhere else.

Bought incrediball flower, they were on sale, at 30% off. Be careful, when they put plant on sale, often it is because the plant have a disease. I took great care of the plants, put fresh water every 2 days and fresh soil, it just roots away. Also it is very expensive, they sell plastic pot at double the price than anywhere else.

Johnathan

Beautiful herbs and tomato plants (items that we got today) but this garden center offers so many other options. Some prices are unbeatable where others seem a bit high but over all highly recommended to pop in for a visit. Bet you leave with at least one thing 🙂

Doug T.

We bought 13 giant Maiden grass plants.
Only seven came up. We called and asked about the return policy and was told no returning perennials after five days. They were very expensive and we were looking forward to having them come up and now we are told sorry. We are not impressed…..
They would not even be up within five days!
A store should work with customers somewhat