BLOSSOM SHOP SACKVILLE - Lower Sackville, Nova Scotia

Sarah

Got my wedding bouquet, bouteineries and bridesmaids flowers here. Quick easy and affordable! They were beautiful and I got so many compliments on them.

Ian M.

Ordered mother's day flowers 4 days ahead of the date, the website said "we'll get all flowers delivered, please bear with us." It didn't arrive.

I called the next day and the rationale was "we missed it, it was human error." They offered an apology bouquet which was a weird gesture but I said okay. The flowers didn't arrive that day either. I called on Tuesday and was told a refund has already been issued. No communication. For mother's Day my mom settled with "it's the thought that counts."

People make mistakes, fine. Companies also need to be accountable for their service. Poor service gets a poor review. I saw there was a Blossom Shop in Cole Harbour and figured the flowers would come from there. If I saw that it was coming from this shop with such terrible experiences, I would have ordered from elsewhere.

I'd love to attach a photo of the flowers that arrived but alas...

Damian

Absolutely disgraceful service.

Went in to pick up a $80 arrangement for Mother’s Day and was handed roses with brown, crispy leaves. Not just slightly off — they looked like they were sitting out for days. We went back in to say something and was met with the rudest woman we've ever dealt with — the owner, apparently. She didn’t apologize, didn’t offer to fix anything. Instead, she smugly told us it was “normal,” then started ripping petals off the roses right in front of me like that was going to help. When she handed them back, they looked even worse — like the flowers were thin, weak, and dying.

She kept repeating, “I’ve been doing this for 34 years,” like that somehow makes it okay to hand out garbage and treat customers like trash. Thirty-four years doing this and this is where you’ve landed? No growth, no improvement, just attitude and excuses. With customer service like that, it’s no wonder the best she can do is own a flower shop.

Honestly, maybe she should touch some grass might improve her mood and maybe she could use the grass to actually bulk up her sad, pathetic bouquets. We left with flowers that looked depressed and an owner who clearly hates her job and her customers.

STAY AWAY from this place. I wouldn’t wish this experience on anyone. This woman doesn’t deserve your money, and this business doesn’t deserve to survive.

Lexie G.

I’m so up set, I would never normally right a review but for all the prom girls would understand the importance of everything being perfect .
we picked up the flowers at 11 am I put them in the fridge to later get them out at 12 and they went brown! That fast, I gave the lady some peice of my dress cause it’s a hard dress to match but yet he got white flowers? They fell apart the second we put it in his pocket and I could only save 2 of the flowers. Not to mention they were just plain and ugly . We were hoping for some colour for his all black suit so we could match

Leeann E.

Your beautiful flower arrangements have never disappointed, and on my parent’s 50th Anniversary, you’ve outdone yourselves. Gorgeous arrangement arrived bright and early on their anniversary. I asked you to arrange them with plenty of love, and truly believe you did. I’d like you to know how much I truly appreciate the beauty you’ve provided me and my family through the years. Thank you.

bhiltz

I came in to get some flowers for my mother on Mother’s Day, because I spent the last 48 hours dealing with my dad in tbe hospital trying to get him help as he has parkinson’s. I went into the store and the lady had an attitude already and said you can pick from here and we don’t have time to make any arrangements. then a customer came in to pick an order and she looked at me and said "pay attention. This is how you should do it. You place an order first and then you pick it up." I told her she was rude and that I was a customer. she said oh am I Rudest woman I’ve ever met, and she certainly don’t deserve to be in business. I told her she could keep her flowers and I walked out and got a nice bouquet down the street.

Dee T.

I went here today and ordered flowers for a 80th birthday party this coming weekend. My flowers will be delivered on Sat and can't wait to see a picture of them but the service I received today was great! If all goes well on Sat and the flowers look good then I will definitely go back. P.S. This was my first visit here but no complaints

randal G.

Brought my mom in to purchase a wreath for my father's funeral. The person helping us had all the tact and situational awareness of somebody taking a pizza order. Of all of the experiences with officials, retailers etc involved in the arrangements this stood out as beyond the worst. Will let everyone know. My mom's flowers will come from elsewhere when the day arrives.