Boston Pizza - Beaumont, Alberta

Arun G.

Nice big sports bar with big screens and great service! Happy hour and daily specials are good deals!
Daria has been an amazing host and goes above and beyond to see that the guests have a great time! Great to see the opportunities provided to the younger staff.
It would be great to have wireless charging by the bar!

Ashley S.

Most definitely need to have people who are better trained to answer the phones . Every single time I call to place an order, they have absolutely no clue what they’re doing! Always placing on hold or having to go get someone else , not knowing the actual menu etc. it’s super frustrating! Management is horrible. Much better service and quality in Leduc! Worth the travel.

Braydon T. (.

Absolutely horrible, disappointed and everyone still went home hungry.

Came in for a visit with our family, we are regulars at the south common location... but il not be returning to the Beaumont location.

We sit at our table and wait maybe 10 minutes for our waitress to come take our drinks, all good we ask for some cactus cuts and a couple beers along with some juice and pop for the kids. She walks away..... maybe 20 minutes later we get nearly burnt cactus cuts, beers that weren't even close to full and the kids drinks still took another couple minutes...

By this time we're well ready for food so we put our order in.

I'm not kidding IT TOOK NO LESS THEN 50 MINUTES for our waitress to even bother checking on us. Our table and the 3 other tables in the WHOLE PLACE had empty glasses and where looking around wondering what's going on.

She finally comes by and by this point we're just straight up complaining saying where's our food? We could just grab the bill and go if it's going to take any longer.

She does pretty much what I'd expect anyone to do and blames the kitchen and says our food is just coming up now.

So we decide if it's up now we might as well eat.

Keep in mind we didn't even get our second round yet, 2 seconds later she comes back around the corner with out food! The kids at this point are all loosing it so we're glad to just get something in them.

She comes back and fourth with our food somehow incapable of carrying more then 2 plates at a time.... which ok sure maybe if you're new I guess that makes sense. She's got a guy helping her now, he drops off the rest of our stuff and we ask him to take our old cups and ask him for water (no second round for us I guess)

At this point I finally look at the food we've been delivered.... and the spaghetti has dried on top, the fries are way over done and the burgers are cold.... but the lasagna is hot....

So we send it back to get heated up with the gentleman that helped us earlier and he comes back VERY fast with warm food (great microwave skills) at this point we hand him BACK the empty ketchup bottle we had originally been given (grabbed from the wrong pile maybe?)

At this point he leaves for a couple minutes and finally comes back with our waters and ketchup! we have our meal finish most of our stuff that we where willing to eat, kids are too far gone at this point and just need to get to bed.

And we get the luxury of..... waiting.... again... another 15-20 minutes sitting waiting to get boxes and pay and we finally become rediscovered like the lost city of Atlantis we get the opportunity to pay and leave.

Not once was there any kind of real acknowledgement that something was totally buggered up and this was a bad thing that happened. So.... I can only assume this is just how they operate here. Yuck.

Luis V.

We have gone back to this Boston pizza numerous times, but the undertrained staff, the lack of quality and the poor service this time ( jan 31 2025) is enough. The quality of service has depleted to the point that I’m embarrassed to even say I’m going to this Boston pizza. Management seams to shrug everything off, and pretend they are doing a great job, but I’m done with this one. Food is terrible, and always cold, service staff is undertrained and could care less, bills are always wrong, and management needs to take management courses as they do not know what they are doing. Management also clearly pointed out that they prioritize takeout orders over customers that come in for dine in service.

Aline D.

Went tonight for a date at 7pm. Location is super easy to find, lots of parking and we'll lit parking lot.
Went to the bar side and love the selection of booths. Server was Kara and she was awesome. Very helpful, funny and was pleasant to chat with. She got our orders right and the food was served hot and quick too.
She let us know when she would be on break and who would be taking over. Ashley was equally delightful and attentive.
Only issue was with regards to the TV, Kara will laugh, they were out of sync and she explained how she hadn't a clue how to fix them and we laughed. Management might want to take a look into that.

Sylvester P.

BP is all time favourite but first time I came to Beaumont for the food taste and it’s awesome. Dill pickle was really crispy and of course how can I miss Wednesday wings which was really good.

Kate R.

We ordered from Boston pizza Saturday night, they missed a bag and got part of our order wrong. Kids pizza meal was missing a drink, fries and the cookie. A chicken crap was supposed to have breaded chicken and in fact came with grilled. When I called they put me on hold for more than 15 minutes, when I called back a second time, the manager argued with me back and forth that she herself packed the bag and it was the right order. She said she’d send out fries for the kids meal and another wrap, which at this point it’s been 45 minutes after being delivered. I didn’t ask for a refund but rather a credit, and she said she’d only credit for the missing parts of the kids meal and the wrap, which was about $20, and we never received it anyways.

Jonathan K.

Has come along way since we last came a year ago, Great service, food was alright, fun atmosphere