Amanda L.

I went a bit crazy this year and ordered seeds from large and small companies all over Canada. The Brother Nature website is enjoyable to browse, and I like how the seeds can be viewed by weather and light conditions, and perennials by hardiness zone. I feel that their prices, shipping offer, and the seed quantities are very reasonable. My Brother Nature order arrived in good time right along with the other seed orders placed at the same time, and their packaging was simple and environmentally-friendly.

A few weeks later when I set out to start some seeds indoors, I opened one packet that appeared to be empty! I questioned my sanity: Did I somehow spill them? Are they so small that I can't see them tucked into the envelope corners? But no, one packet had definitely arrived with no seeds. I called Brother Nature right away, expecting to have to plead my case to someone who would think I was lying to get free seeds, but that wasn't the case! They answered right away, were very apologetic, and efficiently arranged for a replacement packet to be sent to me. It arrived within just a couple of days.

I'm very happy with how my issue was resolved, and I will definitely be ordering from Brother Nature again! (But probably next year as my 2022 seed budget has definitely been spent!)

Sarah S.

I’ve purchased seeds from this company twice and both transactions were pleasant. I really loved the diversity and quality of the various seeds sold. My first purchase was three varieties of cherry tomatoes, lime basil, speckled lettuce, kale, French radish, cilantro and parsley. I called today and had an amazing 25 minute conversation about what seeds could work for my balcony garden as it transitions into fall. They are very knowledgeable, passionate and kind. I wouldn’t hesitate to refer friends or family to this small business as my preference is to shop local. I will be purchasing through them going forward as they were helpful and the quality of seeds are great.

jlp T.

I've never reviewed any business that wasn't a 4 or 5 star until now. Terrible communicators. OK. Maybe they're REALLY busy and I'm annoying them with asking questions about their online purchasing process (... straight to PayPal and no other confirmation to track packages that are sent by regular mail ($1.07 postage) so there's no tracking for $4 charge - a label, an envelope). Their site says "Contact Us". What a joke. NEVER have they responded. 2 emails. 2 phone calls. And now my small order finally arrived and the seeds are the wrong colour. Of course, I've communicated this to them. Perhaps I'll wait another two weeks, and the correct seeds will come. I sure would hate to receive any kind of communication from them. Here's hoping their organic seeds are amazing.

Update 9 Sept 2020 - I finally connected with Coral, who explained that they were overwhelmed with orders during Covid. She was very apologetic and fessed up to going into email / voicemail shutdown mode. I hope they can improve their order processing. Today I received my original order for WHITE foxgloves PLUS some other WHITE seeds for my ... WHITE garden. Thank you. I love the effect of a monotone white garden especially at night.

Scott S.

These folks ship very promptly, their shipping fees are fair and their seeds are of high quality with a strong yield. They recommended.

Thomas D.

I hadn't received the order that I placed back in December of 2021, however, they eventually contacted me and the issue was discussed and then resolved. Seeds received.