Bylands Garden Centre - West Kelowna, British Columbia

Barbara S.

I need to tell Everyone that I received the best gift ever… the ladies behind the counter at the floral shop made the most incredibly designed gorgeous winter bouquet for “last minute me” . They went above and beyond with the experience of choosing the arrangement pieces while I waited. I am solid on not going anywhere else for arrangements. Not to mention the light hearted stories we shared while they worked on my request.
I’m so grateful for their time. Merry Christmas 🎄

Dennis G.

They pretty much have everything one could ask for to fulfill their gardening/landscaping needs. It's well laid out if you are looking for specific things, alternatively, you could just walk around and get some new ideas. For $25 you can get an annual membership which my family did and you will get 10% off your purchases. We saved money right away after deducting the fee. We picked up dirt while we were there and the fellow operating the front end loader, Jesús was great (as were all the staff) and was very careful putting the dirt in the truck. Overall, a positive experience.

Anna W.

After having a very unfortunate experience with Blossom Flower Delivery, I am very happy that Bylands Garden Centre exists. Each time they told me my flowers were going to be delivered later in the day. They never ended up coming, and I was very upset because it was for a birthday. When I finally got on the phone with them, they said my refund will be in my account the following week! Enough about them though. I was searching online for a florist that was still open, and that's when I found Bylands. I explained my story to the very lovely lady in the flower department, and she said there was some flowers available to look at. I am so thankful for this worker, and how she let me come in 10 minutes before closing. I highly recommend Bylands Carden Centre for their amazing customer service, and their gorgeous flower!

Mrs C.

Great Christmas displays, beautiful plants and flowers. I picked up some greenery for the front of my house pots.

Power T.

The red plum tree they sold me was dead upon purchase. I thought it was dormant however after a season of no growth I pulled it up and revealed it had no roots. It was left in the ground too long at their nursery so when they transplanted it they had to cut off all the roots to get it to fit in a 14 inch pot. Very sleazy and not to mention most of their staff is woke with seemingly no respect for men. 70$ down the drain. That was not my only bad experience here. Stay away from bylands

Kassidy

UPDATE:

So just wanted to share the quality of plants I bought from here 2 months is disappointing to say the least. I work from home & water regularly. The first photo is the dahlia I got from bylands for around $25, the second photo the dahlia I got from Fruit & Blooms for $ 8.

The last 2 photos are of the mint and basil I got from bylands as well.

Disappointed!

They had a lovely selection of flowers, herbs, veggies, etc. Also, the bouquet section has the best quality flowers around.

The vibe in this place is very odd. The overall energy, and the weird spa piano meditation music. I don't know, maybe it's just me.
The staff are not very friendly. This customer asked for help to this lady stocking some flowers and seemed annoyed that she was interrupted. If i felt it im sure the customer did as well. And the girl at the counter asked if I had a member account and I said no, but was not offered to sign up, which I thought was bizarre......I was going to ask how to get one but just wanted to get out of there.

The saving grace during my experience today was a young man (I think he said he was 14 and had braces) he offered me help when I was struggling with my cart outside and then helped me too my car as well. He was the only person who acknowledged me and was smiling every time I saw him. I wish I had caught his name, but perhaps some of the other staff could learn a thing or two from him on customer service. I hope this review gets to him for his amazing service today!

Adonica S.

Great garden centre. Love the soil they sell, black diamond. We've used it for years in our garden beds. We just add perlite and vermiculite which you can also buy there. They have a wide selection of plants. They also have home and garden "fun" stuff, it is a bit pricey in my opinion.

Maggie B.

Simply the Best just like Tina Turner said.
Friendly helping staff, a special Thank You to Helen the "Tree Lady"
After the rude service at Dogwood we didn't expect to be so taken care of, asking questions was a crime at Dogwood and at Bylands it was invited. A question turned into great advice from the staff on all sorts of planting ideas.
Thank you to all the staff, the first impression is always the most important, "Service" starts with a friendly "Hello" and can I help you?
We love the trees and all the plants we bought to create our own baskets.
Nothing more special than when people carry the sunshine in their pockets.