Canna Cabana | Lloydminster | Cannabis Store - Lloydminster, Alberta

Ashley W.

Went in to get a Mystery Box on Christmas Eve. I called ahead and they said they had them in stock. When I showed up it would not checkout. The employee (who was trying to be helpful) wasn't sure how to properly relieve the inventory. She went into the back. I waited a half hour (it was very busy!). She returned after thirty minutes and said she tried everything and called the owner but the owner said to just take my name and they'd set one aside for me and call when it was available. Disapointing, but I gave my name.
They called on Dec 26th but I missed the call. On Dec 30th we went over to pick one up and I was told they had sold the one with my name on it? After one missed call. No message.

I was furious with ownership. Canna Cabanna is in an inconvenient location, has proven to have terrible customer service, and is a big chain.

I'd rather support local.

Merih F.

Great little store with a large selection of cannabis products. Staff are usually friendly and willing to help. I can always find something I'll enjoy. Prices are also great!

Corey P.

Staff friendly and knowledgeable about their products all around great experience each time! Would reccomend

Santana R.

Just your basic overpriced corrupt store. Honestly nothing worth buying. Prices aren’t even accurate, once you get to the counter. Nothing special about it. Better off buying from Tree Hill.

Nika N.

Era and Andy are absolute gems! So patient and knowledgeable, very friendly staff! I always leave with a smile on my face when they're working 🙂

Chalyssa L.

Don't remember the last time I received such poor customer service. Came in after a dinner out and there were four people working, only two were helping people, was waiting for a handful of minutes. There were at least 10 people in the store waiting for help. Went up to one of the people standing behind the counter and asked for help. Was ignored, then asked again, she gave me a nasty look, went back to what she was doing, then begrudgingly came over and finally helped me but definitely didn't try to turn my experience around. Definitely will take my business elsewhere next time.

Mitch P.

Worst shop ever inexperienced understaffed are just to start it off, the tiny worker working alone on a Saturday night didn’t even realize me and three other people walked in for about 5 minutes, trying to make it our fault for keeping her from closing. She sells me an empty lord jones vape battery box! Now that I’m 2 hours away they expect me to either have to go get it or take my card in for a refund, I had to deal with some unprofessional supervisor over the phone laughing at me saying it was my problem. Waste of a membership and money, they obviously don’t care about the customers at all.

Jen K.

I previously gave this store 5/5 due to good prices and amazing staff, however, in recent months you can tell that corporate has really been killing the vibe. The store used to be unique and welcoming, but once they started changing their decor, removing the plants, and cramming as many tacky displays in as they could, this became just another weed store. There's no wow-factor anymore, especially since the store recently replaced literally every staff member. Canna Cabana is just another chain looking to make a buck without actually being passionate about what they sell. You can get your weed here, or across the street at Plantlife; there's not much difference.