Nicole P.

The food is amazing. The service in the restaurant is terrible. We have been there a many times. Every time the food is wonderful and the prices are great. However, the service is incredibly slow. And this last time. The server brought out my food. Forgot to put in my boyfriends food. Brought his food out 35 minutes later.... I would not eat without him it was Valentine's day. So I waited. No discount or offer given. I don't think we will be back for a very long time.... so sad.

N C.

Place needs to have more slots. Get rid of the bingo room that doesn't bring in the revenue as the lots. it's so over crowded when busy. Should also be open to 1am every night. 11pm is too early and kitchen closed at 8pm is a joke too. This is especially frustrating for people who come out of town to play. Really wished it had a hotel for visitors seeing that it is right nextdoor to the airport. Other then that stuff is pretty good.

Angel-Wendy L.

I celebrated and created new memoirs for my birthday with my youngest son at the Chances in Castlegar, BC.....We enjoyed a comedian show and a wonderful dinner together...Merci, much appreciated.....🌞😇

Ashley Y.

The one star is for the fantastic individual checking ID'S at the front door as he was the ONLY pleasant part of my mother's day experience. I will not give this place 5 stars but you my friend are an absolute delight. Please don't ever change.

Hubby and I hadn't been out in awhile and he wanted to treat me this last Sunday. To our surprise the casino and the restaurant were quite empty, so we expected a relatively nice and quiet afternoon. After being told by someone behind the bar we could seat ourselves, we proceeded to wait over 20 minutes before someone finally brought us a menu and took our drink order. We got our drinks, hubby ordered a burger and I ordered some portobello taquito type things off the specials menu and onion rings to snack on before our meal. The onion rings weren't bad. Hubby's burger and fry portion was so small we actually giggled at how a kids size burger the palm of my hand and maybe a dozen fries was $20. I could barely stomach the taquito type things I got. The tortillas were burnt on the ends and outsides and a vomit like mush on the insides - like it had been sitting in an air fryer for awhile and then reheated just a bit so it was warm before being brought out to the table. If you want to go to the casino get food elsewhere before you go gamble. The prices, service, and quality just aren't worth the price we paid.

KokaneeMakesMePee

Normally we go for wings and they’re good. No complaints there. Last time I had dry ribs and while the taste was good, they were pretty pathetic. Puny things that looked like the very last little bits left in the package like crumbs of a chip bag. I told the waitress and she still charged full price. I paid because I ate them, but I won’t order them again.

Rosalind G.

Excellent COVID protocols in place, but ZERO video poker terminals in the casino so we didn't waste any time or money here. Sad that most Canadian casinos are SO cheap that they won't give a player a chance to actually play and maybe win a couple of bucks.

Isiah M.

Went for lunch and did some gambling. The food was amazing! But then things took a turn for the worse when I ordered a martini. Worst martini I’ve ever had. They used red vermouth that you would typically use for a Campari and poured it into my martini. Just nasty. I learned my lesson. Don’t order a martini from this casino. 🤮

Travis R.

We hadn't been to Chances/Berezan restaurant for a while and decided to give it a try again. We checked the website before going and it says that they ID under 40. When we got there, we were told that we could not enter the building without scanning ID. We were there for dinner only. One of our party (over 50 yrs old) had not brought their ID and had to drive 25kms round trip to get it. When we asked the security person ( a shorter, older man with a long braid) why they needed to scan ID to enter the restaurant he literally laughed. He was asked why he was laughing when we just wanted an explanation. Instead of providing a decent explanation he continued to smirk and even went so far as to stare at us, whenever he would walk by, while we were having our meal. We will not be frequenting Chances/Berezan again......all it would have taken is an "I'm sorry but this is our new policy and here's why" to keep us happy. Instead we got laughed at, stared at, smirked at and never a real explanation followed by a "you can take it or you can leave"