Cottage Country Animal Clinic - Parry Sound, Ontario

Val Koziol

Excellent clinic!! Dr. Natalie and her team have cared for 3 of my dogs over the years. Friendly, professional, caring. They’ve handled everything from assessing and treating a new young rescue dog, to older dog issues like arthritis, to gentle Rainbow Bridge end-of-life days (always many tears). I highly recommend this clinic.

Zelda O'Connor (“Sally”)

Amazing staff take great care of my pup. Highly recommend... at first.

After using this clinic for one year, I am finding a new vet. Twice I was told conflicting info between the 2 vets and office staff. On one occasion, where the vet recommended 2 xrays, which I agreed to, the tech took more and billed me for the extras without my prior knowledge or approval. The staff at the front desk argued with me, telling me I was wrong because the vet didn't say that. Basically, saying I was lying. I filed a formal complaint that went nowhere. I was also charged and paid for an extra needle (in a package) that my pup never received before they had me pay for more.

Some staff at the front desk are not friendly or customer centric. They have spent time chatting (non work related) amongst themselves while I and my pup were left waiting.

When I was quoted to have my pup spayed at 3x the cost of another clinic, I informed them I would be switching. It feels like this clinic values money over customers.

Being in town makes them convenient. However, being overpriced and their lack of consistency in communications along with their lack of providing good customer service have lost them a client.

Firenado

My cat’s chin acne and bad breath have returned after an expensive dental cleaning and tooth extraction surgery. after some research online I found switching to a grain free diet could help fix gingivitis in cats, so I’m gonna do that to see if it helps

Jackson Wannamaker

Truly amazing staff with an unlimited amount of compassion in their hearts, not just for the animals we love, but for the people that love the animals as well. Sometimes, we cannot change the outcome no matter what we do, or how much we pray. Sometimes what is meant to be, will be so.

Their understanding of such situations left me speechless and I am lucky to have been in their facility and company when my best friend of 16 yrs passed away. They were kind and patient with my devastated state and allowed me all the time I needed to gather myself so I could deal with such an unforeseeable outcome. They allowed me time to cry and say my goodbyes untill I was finally able to say my goodbyes to my dear friend Mia. They even gave me contact info to seek support if I was unable to cope on my own.

Who ever is reading this, you and your furry friend will be in excellent hands.

Mary Chabot

While vacationing up near Parry Sound we needed to enlist the services of Cottage Country Animal Clinic for our 12 year old pug.
We were very pleased with the service and professionalism that Natalie and her team provided.
Our dog was promptly diagnosed and treated and is feeling so much better, even after one day!
I would highly recommend the services of this clinic.
Your fur baby will be in good hands!

Michelle Webster

Come here for the best of care - this clinic exudes care from clerical staff to the techs and vet.

Was visiting a cottage for the weekend when my beloved 11 yr old shetland sheepdog Moka needed care. Without any appointment, she was welcomed in to a very busy Cottage Country Animal Clinic and received wonderful thorough care. Dr. Campbell took her time examining Moka, including her past medical history from her Toronto vet, and was able to give her the treatment she badly needed (after incorrect treatment by her own vet, which landed us in this circumstance in the first place). Relief is an understatement to have a resolution and see your dog no longer in pain - I have my baby back. Very impressed! I hope to find a vet like this in Toronto. Thank you Dr. Campbell and team!

Before + After photos ... Running nose and face so swollen she no longer wanted to hold up her own head. Moka wearing a hat, back in business happy and playful.

Rosemarie Emerson

Great services all the way around. Professional, competent and friendly staff that have done more than expected in helping me with my new puppy. Prices are more reasonable than other clinics in the area as well.

Benjamin Morrison

Natalie came to my parents house to Euthanize my best friend, Tucker. I couldn't bring him into a clinic to end his life, it just didn't feel right. She, and a staff member came to the house to do it. It was sad, but also a powerful, beautiful experience that I wouldn't have done any other way.