Cowichan Canine Behaviour & Training Ltd - Cobble Hill, British Columbia

Yanik O.

I highly recommend Cowichan Canine. Glenda was our trainer and she was working with our 6 year old dog. She focused on what we wanted to work on and gave us the tools to continue the training long term. If we ever have a puppy, we will be signing up for classes immediately. Caring staff, exquisite facility and comprehensive training. Let's face it, it's about training us, the dog owners and were grateful for it.

Nazanin (. E.

The best training we could have asked for. We and our pup has learned so much from Steph. She takes the time to teach each person and dog what they need to work on to have a happy well behaved pup. I’m so glad that we started the training early with our dog. We have done two different series of classes with Steph and we couldn’t be happier. Steph, thank you so much for teaching us how to train our Hazel 🙂

K S.

Our handler was not helpful, rude and just trying to make a buck

Our paid "evaluation" that was postponed for 3 weeks consisted of us waiting for 30 minutes in the cold while the trainer brought out stuffed animals and a doll throwing treats at our dog even though our painstaking application outlined that the behavior in which we needed help with was our dog struggling with anxiety indoors around strangers and men.

Afterwards, we were brought into her office and were handed a printed sheet of what to work on (a summarized version of the application we filled out). She then offered a bundle of 3 "sessions" for the low price of 500$ even though she did not prove that she was capable of helping us with our issues.

Would not recommend to anyone having real issues aside from maybe beginner level puppy training. Even then, be sure to bring your wallet!

Laura T.

I took the Puppy Start Right Program with Cowichan Canine in spring 2021. Unfortunately, I withdrew from this program when my puppy was 14.5 weeks old (it goes until 16 weeks) because this program was a negative experience for my puppy. I would caution anyone with a sensitive or working breed puppy to think carefully about this program prior to enrolling.

This program and Cowichan Canine failed to meet my expectations of a structured puppy socialization experience and professional business. Instead, this was akin to taking my puppy to the local dog park and allowing him to run free for 30 mins and hoping for the best. Pushy puppies were allowed to practice rude behavior, while shy puppies or those who needed space had their boundaries consistently disrespected.

The trainer was discouraging and unable to offer assistance when I asked for help. I felt very unsupported by the staff at Cowichan Canine in general for the duration of this program, even as I reached out with them to try and talk about challenges I was experiencing with my puppy. The trainer was unwilling to set up an environment where all of the puppies had a chance to be successful.

I have provided Cowichan Canine with a detailed review of my experiences and concerns. They did not contacted me to follow up about the feedback I provided, or to try and talk to me about the struggles I faced in this program.

I will give them 1 star because the swag was the best part.

Camillia B.

Wonderful instruction. Paula is that magical combination of excellent at training and reading dogs AND very good at teaching people. A rare combo. Classes are well organized and structured. 10/10 Would highly recommend.

rick S.

My wife and I were dealing with some major issues with our dog that we had rehomed. Lisbeth was absolutely awesome. A true professional, we can't say enough about her and Cowichan Canine. I would not hesitate to recommend her and Cowichan Canine Behaviour and Training. Two Thumbs Up. Thanks again Lisbeth 🙂 from Tracy and I.

Gillian P.

We brought our dog to Cowichan Canine to help us better support his socialization and were very happy with actionable advice and info we received through the Behavioural Evaluation and subsequent private lessons. We saw swift and lasting results! Thanks so much!

Jon D.

My partner and I enlisted the help from Cowichan Canine to try and help with our newly adopted dog that was having some reactive issues. Due to COVID our first "session" was online and was not of much help due to the fact that we were instructed to watch youtube videos on subjects that we had already researched and viewed trying to mitigate the problems ourselves. Our first in person session was several weeks later where we showed up to the nice and new facility in Cobble Hill. Our dog barked at the trainer when she exited her vehicle and she was instantly afraid of our dog. During the two hours we were at the facility, the trainer antagonized the dog from outside the fence without stepping foot inside the area to try and desensetize the dog. We stood inside the fenced area feeding treats to the dog and what made matters worse is that the trainer couldn't even take the time to know our names constantly calling us by other random names. Show some respect and take the time to learn your clients name when they are paying you good money for your "services". After our first in person session, there was a complete lack of communication for organizing our third session. After being fed up with how we were treated we contacted the dogs first foster parent who did the initial training and she agreed to meet us at the Duncan dog park where we actually obtained hands on help. One hour with the foster parent was infinitely better than the service we received from the trainer and actually solved our issues. Needless to say, we did not return for the third session.

Poor communication, poor product and poor customer service, would not recommend to anyone