Crossings Road and Trail - Prescott, Ontario

Terry J.

So far polite and informative. Seem to go out of their way to help, especially during times like these.
I support local business.
Much prefer one on one that knows their job.
Not the huge stores who only care about profit and their shareholders.
Crossings really went out of their way to help me get the ATV that really suited me. Even taking a slight loss when we had problems with the ATV that I originally bought.
I could not of asked for better support and help.
I would refer them to anyone of my friends and family.
The great old fashioned way of really looking after customers.
I'm usually very critical in my reviews, however I had no problems giving Crossings 5 stars and more if they had them.
Thank you Eric for looking after me.
You have given me faith that there are still some good people on this planet!

Coby V. D. L.

They sold my husband a new Argo Explorer XR 500 in July 2021. The misery with the battery and not able to starstarted immediately . He brought the 4 wheeler back 3 times for repair.He hardly used it and still it broke down again. Upon return to the store they told him they no longer are dealers and not serving Argo anymore. What a disappointment selling an product and not standing behind it. Bad experience. No customer service integrity. Dissapointed in there handeling.

After looking at the owner comment. There are 2 false statements.
1. You never rebuilded the snowplow..we did not buy it at your business. . My husband takes well care of it himself.
2. My husband never belittled anyone or stormed off.
Sad to choose those lies of replies!!

blake T.

Eric and the team at Crossings have been amazing. Not only did they save me thousands on my new RZR , they have been amazing to deal with. I'm not always the easiest client to deal with and they have been amazing through the whole process, from ordering, to dealing with a recall, to getting/installing custom parts for the RZR for me. I can't thank them enough for helping me out.

Dealing local has never been more important and I'm excited to deal with these guys each and every time.

Chad E.

Just wanted to say thanks for all the sales and service needs you guys have provided over the last 8 years. Its always a pleasure to come see Eric and Brandon, knowing my needs are going to get looked after. Also a bonus having a quick friendly chat with them to catch up if they have a moment to spare. Much appreciated!! Look forward for many more years to come see you in Prescott, worth the extra drive. Thanks All

Chris C.

The guys are always ready to help and very professional. Love my pro xp ultimate

Michael R.

We have been purchasing snowmobiles from Eric and his crew for 11 years now, the experiences have always been great. Eric's service and parts team have always been able to get us looked after, even on short notice throughout the season. Overall a fantastic place to deal with!

Lynn J.

My new snowmobile dealer! Will be putting all my snowchecks thru Crossings. Service is great and staff are helpful and super friendly:)

Adam G.

**BUYER BEWARE** If you want to know what type of people you will be dealing with just read their response to this review.Tried to buy an ATV from them to support local. They stopped responding to my emails. I definitely got the impression that they couldn't be bothered. It's my opinion that when people spend tens of thousands of dollars on a purchase, they deserve to have their questions answered and maybe even some decent customer service. I did end up ordering and picking up a nice machine from Blacks Corners in Carleton place. They managed to put me in something nicer than I originally planned. I am now sitting on a 7 year warranty and I'm hesitant to ever bring my machine here to get serviced. Luckily we have other options. Very disappointing. Update 1/22/2021- The Polaris dealership development team is aware of your behavior, I don't think anyone is impressed. I encourage you to get professional help. **BUYER BEWARE** This dealership is inflating their google reviews. The comments left by the dealership represent the type of individuals that operate this place. As a local club rider I have *never* found anyone who has anything good to say about this place. They can't hold on to mechanics and have poor service. Their inventory is horrible and they are extremely understaffed. They do however print their own t-shirts if that's what your looking for. Good Luck