Detour Coffee Roasters - Hamilton, Ontario

Sophia L.

Detour sells a variety of single origin coffee and blends. It’s more specialized coffee so pricing is expected to be more expensive than coffee sold at grocery store. I like that their website gives a description of the coffee region, tasting notes and which coffee style it’s more suitable for (Filter or Espresso). This way it’s easier for me to select a coffee that’s catered to my own liking. The shipping time after ordering is slow (in my case, it was shipped around 2 weeks after placing my order online and they used the company Fleet Optics for shipping). I didn’t mind since Detour waits until they can roast it fresh and then ships it out immediately. I was happy with my order - I think Detour sells good coffee at fair prices.

Stacie D.

I placed an order on their website for beans on Monday morning. I'm visiting my parents in Hamilton and figured I would order from a local supplier. It's now Thursday, I've already since left Hamilton and still haven't even recieved an order confirmation email. I sent 2 emails this week asking for a cancel and refund of the order and still have not heard anything back. I just filled out the contact form on their website today. It's been 4 days and no communications, no beans. How does one operate a business like this? Hopefully this review gets someone's attention before I take it up with my credit card company for a refund.

Clara W.

Hands down the best roaster in Ontario! My go-to beans for both espresso and filter. Recently had to expedite an order as gifts for friends and family and they were quick to respond, roast and deliver! Amazing service and will always be my #1 choice.

Thank you again to the Detour Coffee team! P.S. huge fan of your site, newsletters and graphics from a fellow designer 🫶🏻

H. L.

Not cheap but great coffee. However, plan for slow processing of your order since they say they have a 5-10 business day turnaround for roasting & then they have to package and ship it after that.. so make sure you are still well stocked for your coffee fix (I'm not and I'm waiting). If there's a sale (which they have often), expect it to take over 2 weeks before you get your order. It's been 2 weeks for me and they still haven't even shipped my order yet, though I got an email on day 10 saying that it was being roasted and would go out soon. If you subscribe though, order is predictable since it's always on the dates you set. I get that it's a small scale place but with the volume of orders they seem to be getting now, something needs to expand: their staff and/or the machinery.

Keith C.

Variety of beans from blends available year-round to unique single origin offerings. Many of them are on the darker end of medium. I have ordered from them many times over a few years and always frustrated at the processing / shipping time. In my experience, they take about 8-10 business days (Usually longer if they have a big sale) and another 4-5 business days to pack and ship it through a private carrier. That means from the time of ordering, it takes about 3 weeks to arrive in my home in North York.

Jack Y.

Decided to give Detour Coffee Roasters a try this time for my coffee order and they were great.

The $35 min for shipping isn’t too much because you only need to get 2 bags. All the coffee was freshly roasted and shipped out right away. I received my shipment 2 days after the roasting date which is as fresh as you can get! Cant wait to try other beans/roasts.

Winston B.

Very good roaster on par with some of the other specialty coffee roasters in Ontario with a nice variety of single origins and varied selections.

Experience would be better with faster turnaround times which other places offer. 5-10 days is probably out of keeping with peer roasters; I've received orders same day from GTA roasters and to Ontario in less time even from from B.C. roasters like 49th.

Mr P.

Honestly I think many of their coffees are great, and buy it from my local shop often. I wanted to try ordering from their online shop, and the experience is really not up to par with their coffee. I ordered coffee on aug 21 which is being delivered on sep 6. This is ridiculous.