Double R Rentals - Ladner - Delta, British Columbia

Adresse: 4836 Elliott St, Delta, BC V4K 2X7, Canada.
Téléphone: 6049464011.
Site web: doublerrentals.com
Spécialités: Agence de location de matériel, Service de location de matériel de motoculture.
Autres donnĂ©es d'intĂ©rĂȘt: EntrĂ©e accessible en fauteuil roulant, Parking accessible en fauteuil roulant.
Avis : Cette entreprise a 53 avis sur Google My Business.
Avis moyen: 4.3/5.

📌 Emplacement de Double R Rentals - Ladner

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Double R Rentals - Ladner est une entreprise située à l'adresse 4836 Elliott St, Delta, BC V4K 2X7, Canada. Ils sont connus pour leur spécialisation dans le domaine de la location de matériel et de la motoculture. Vous pouvez les contacter par téléphone au 604-946-4011 ou visitez leur site web doublerrentals.com pour en savoir plus sur leurs services.

Spécialités

Double R Rentals - Ladner se distingue par son agence de location de matériel et son service de location de matériel de motoculture. Ils fournissent des véhicules et des équipements de qualité pour répondre aux besoins de leurs clients.

Autres donnĂ©es d'intĂ©rĂȘt

L'entreprise est accessible en fauteuil roulant et dispose également d'un parking accessible en fauteuil roulant. Cela en fait un choix idéal pour les personnes à mobilité réduite.

Opinions

Double R Rentals - Ladner a reçu 53 avis sur Google My Business, avec une note moyenne de 4.3/5. Les clients ont loué leurs services pour la qualité des produits et le service client exceptionnel.

Voici quelques témoignages : « J'ai acheté une nouvelle Honda chez eux, le personnel était gentil, ils ont rempli le carburant pour le générateur gratuitement. C'est génial d'avoir un endroit prÚs de chez moi pour entretenir mon générateur à l'avenir. Je coupe le gazon pour vivre. J'ai un engin fiable qui a été acheté ici. J'ai remplacé le cordon tiré. Ils l'ont fait rapidement et j'étais surpris par le prix juste. Toujours un excellent service amical Exceptionnel service client Je vive à Surrey et en valoir la course. C'est leur revendeur préféré pour Stihl ».

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"summary": "Double R Rentals - Ladner est une entreprise de location de matériel et de motoculture basée à Delta, BC. Avec une note moyenne de 4,3/5 sur Google My Business, ils sont connus pour leur service client exceptionnel.",
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"quality_score": 8,
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👍 Avis de Double R Rentals - Ladner

Double R Rentals - Ladner - Delta, British Columbia
Ma M. D.
5/5

Bought a new Honda from them, nice staffs, filled up oil and gas in the generator for free. Good to have a place near where I live to service my generator in the future!

Double R Rentals - Ladner - Delta, British Columbia
Paul Z.
5/5

I cut lawns for a living . I have a reliable machine that was purchased here . I had my pull cord replaced . They did it pretty quick and i was surprised how fair they were with price . Always great friendly service !

Double R Rentals - Ladner - Delta, British Columbia
Cecil U.
5/5

Exceptional customer service! I live in Surrey and it’s worth the drive. They are my Stihl preferred dealer!!

Double R Rentals - Ladner - Delta, British Columbia
Jordan S.
5/5

Purchased a brand new Stihl leaf blower today from them. Staff were great and knowledgeable. They definitely know the product they’re selling. They fuelled & tested the blower. Signed me up for the warranty on the spot. Couldn’t have been a smoother experience. 10/10 thanks guys! Leaf blower works excellent.

Double R Rentals - Ladner - Delta, British Columbia
Kevin C.
5/5

I purchased a Honda generator during promotion and very satisfied. The staffs are very friendly, respectful and knowledgeable. They oiled, tested the generator and carried to my Van. By the way they carry lots of Stihls products in the store.

Double R Rentals - Ladner - Delta, British Columbia
Dr W. R.
1/5

STAY AWAY from this business
especially if you are a female.
I had rented from Double R approximately 8-9 years ago without a concern/problem.
That is NOT the case today!

I contacted their Ladner shop to rent a large rototiller for Aug. 13, 2023.
Tom was very friendly and secured the rental for me.

On the morning of Aug. 13th, I called to ask if I could change the delivery time from 10:15 to 11:30am. I was told that there was ‘no problem’ with my request.

At 11:45am, I called asking where the rototiller was. I was told that the driver was running a bit behind but he was on his way. I live 7 minutes away from the shop in Ladner.

At 12:05pm, I call back and ask what happened to the driver
did he die on route to my home. The fellow laughed then said
No, he’s coming from Burnaby. I expressed my concern that I wasn’t told that at 11:45am. I asked the man (either Andrew or Tom) to contact the driver to get an exact time that I could expect the delivery. They called back approximately 1-2 minutes before the driver arrived.

The driver finally arrived after 12:15pm. I greeted the driver that had parked on the street, in front of my driveway.

I expressed my disappointment that he was over 45 minutes late and didn’t have the common courtesy to call me to give me a reasonable delivery estimate.
This rude, juvenile employee looked up from unpacking the rototiller and in an obnoxious tone said “That’s not my job.”

I said excuse me but are you the driver of this vehicle?
He repeated himself with the same repugnant tone in his voice
That’s not my job.
I then said
but are you the driver of this vehicle? There’s no other individual with you so it would be safe to acknowledge that you have to be the driver. He refused to answer the question. I then continued that ‘Who else would be better able to determine the delivery time than the person driving the vehicle? It definitely wouldn’t be the employees in the shop, correct?

Again, he refused to answer the question, let alone apologize for his delay.
He decided that he didn’t like being called out for his thoughtless behaviour so he stated
I don’t like the way your speaking to me so I’m leaving.

I entered into the passenger side seat and stated that I was not leaving until I spoke to the employees in Ladner office.

Either Tom or Andrew ended up supporting the driver’s inappropriate behaviour and left with the rototiller.

Later that afternoon a Constable from Delta Police visited my home. He had received a complaint regarding my possible criminal actions. I was out but he left his card with my son. I called the officer back and left a voicemail.

He returned my call later that afternoon and after a long ADULT conversation with the officer it was decided that he would contact Double R Rental and point out the errors of their actions/behaviour.

I was left with the impression that the employees are a bunch of ‘red-neck’ yahoos that take great offence when a women points out their high school antics
especially a female with a Dr. title.

I would strongly recommend to find a different company if you need to rent any equipment
NOT Double R Rentals.
I know I will NEVER contact them again
BAD behaviour by schoolboys is not something I want to go through again.
Someone needs to remind those employees
When you act like children
you get treated like children.

Double R Rentals - Ladner - Delta, British Columbia
Kamal P.
5/5

Anyone requiring their mower repaired or serviced - I would not hesitate to recommend Double R Rentals. In one phone call, my mower was picked up the next day, repaired and serviced within 3 business days and dropped off. Pickup and delivery charges were much more reasonable then other establishments I researched. The repair and service charges were great as compared to my previous experience with another establishment years before.

My only regret, I wish I knew Double R Rentals did repairs earlier! I assume that is what the other R is for 🙂

The most flawless and pleasant experience I have had in a long time. Kudos to Andrew, Kyle, and the gentlemen who picked up and dropped off the mower. Your professionalism and attention to customer service sets a very high bar for others to follow.

Thank you again!

Double R Rentals - Ladner - Delta, British Columbia
James F.
5/5

Great shop! I recommend Double R Rentals in Ladner to anyone in the lower mainland after my excellent experience with them. I had them put a new chain on my old Remington electric chainsaw and drove all the way from the North Shore. Not only did they make things easy for me by getting it done in just a short period of time, but the price was very reasonable and the staff were very good to deal with. Unlike a lot of other places these days, they have a genuine interest in ensuring customer satisfaction.

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