Foodland - Shelburne - Shelburne, Ontario

Lorraine L.

What an experience I had with the bakery team at the Shelburne, ON Foodland location.

I went in a week earlier to preorder a cake for my son’s birthday and the ordering was so smooth, quick and easy.

Coming to the day of pick up as I seen the staff bring the cake forward I was blown away by the creativity. I had let the staff know that it was 90’s theme and just to have some colours to go with it as I had toppers to add. LET ME TELL YOU!!!! They did a phenomenal job: and I can tell they had fun as I left creativity up to them. It was way more than I had expected, especially coming from a “grocery store bakery”. I bake custom cakes full time and currently 7 months pregnant and was the only reason I went to them and it’s changed my mind. It was such a relief to relax a little.

A huge thank you to the team and I do look forward ordering again thru them.

👏🏽👏🏽👏🏽

Bianca S.

Deli disappoints me almost every time.
Why do I leave with a ball or chunk of sliced meat ? Why do the employees not know how to lay out the meat and layer it with plastic sheets ? Always a disappointment.
Only competent slicer is Missy in my opinion.

Jazz N.

Store is great - expensive but fine. The delay counter though - today specifically ( this isn’t the first time with this same employee) but I requested to have my salami sliced thin - almost shaved after checking with me regarding thinness this employee (older lady
)rolls her eyes as I ask for it to be thinner please. She would hardly adjust the knob on the slicer and would ask again after asking for it to again be thinner she huffs. I’m not sure if she realizes her job - but either raining g needs to be better or customer service among the employees needs to be improved. I’m a customer and I am entitled to have my deli options sliced to my preference without attitude from someone doing their job.

corinne

The store hours listed on Google are not correct, and I’m sure others have mentioned this as well. This location used to be open 24 hours, which helped justify the higher prices. Now the hours have changed, but it’s unclear what they actually are, and Google shows the wrong information.

gale H.

small cake. very bad icing. Not a butter based icing! Very sickly and tasted of oil. Not worth the $ . The cake it's self, was 'ok'. The icing was horrendous. Most of my guests had to scrap it off. Was actually offensive. REALLY BAD Icing.. Will never get a cake from here again. Don't buy cake here. They are not using high quality products for icing. very sad, as I've had cakes w excellent quality from other Foodland Stores

Janice M. E.

I have to give this new Location a low score, As I walked in I see a pile of Packaged vegetables thrown on the floor probably because it's been expired but they could have put it in a buggy so that it looks neater as there restocking & customers can get around.
The cooked food department: The lasagna looked horrible, looked like somebody made it from home, also as l was passing, watched a staff pick up lose Macaroni on the counter beside the macaroni tray & put back into the tray, thank god
she was wearing gloves, me Personally would have put it in the garbage. Otherwise I found the rest of store to be neat, clean,tidy & will stocked.
Hopefully when l go back l can change the star rating.

Greg H.

Josh at the hot counter is a rockstar. Very personable and accommodating. Has management written all over himself!

John B.

I generally find myself going to the Nofrills across the street for much cheaper prices however, when I do come to this Foodland location I usually don’t find myself having many complaints and/or issues. Today however, next to the produce I found a plastic container filled with vinegar and dead fruit flies, I understand this was put out as a trap for the flies but this seems extremely unhygienic. Surely there has to be a better way of going about this right? If I’m in the minority thinking here I completely understand, maybe I’m wrong but this seems nasty.