FreshCo Mountain & First - Collingwood, Ontario

Julian S.

In the last few years this store has deteriorated from the most affordable place in town and being a great place to get international ingredients to being a cesspool of rotten/expired food at not discount prices. Now the prices are almost as bad as every other big ticket grocery store in Collingwood, they're selling moldy produce (not just one instance but MULTIPLE containers of berries not to mention some of the other fruits and vegetables), the variety has become pathetic, and a lot of the meat they put on sale belongs in the trash seeing how discoloured and bad it appears.
The fact they can get away with selling rotten or out of date food is atrocious. Especially at such a high price point.

Honestly it's worth the drive just to go to Centra in Barrie rather than wasting your time and money here. (Seriously, who is willing to spend $17 on a chicken)

Gordon T.

First of all this is more of a company thing than just the Collingwood location. Who thinks that if I was going to steal a shopping cart it's the quarter that will stop me? Why do you inconvenience your shoppers with a security feature that really has no security. I'm sure back in 1950 when this idea came out it made some sense as a quarter had some value but really it 2025 nobody carries cash anymore. How may people don't go to your store because they don't have a quarter on them? Next this is a local thing. All 3 of your fridges with drinks at your checkout are broken? All 3 at once? Pretty sure one broke and your manager didn't care then another and he still didn't care now a third and likely he doesn't care. Speed of the leader speed of the team. Head office doesn't care about customer experience so the local manager doesn't either.

Beckie N.

Absolutely rude and disrespectful manger. My friend and i went there last night ( April 18th) around 5:30 to grab some last minute things before the weekend, it wasn’t to busy at all. They were closing at 6 for the long weekend, which is fine, but the way the manager ( who looked between 30- mid 40s) was yelling at her staff and customers was horrible. Yelling across the store to an employee and just yelling and saying horrible things about this staff member, who I think was quite young, and also getting snippy with customers. I don’t think this is an appropriate thing to happen, especially in front of customers, in a professional matter. I truly hope this young employee gets a proper apology, and this manager is talked as well . We just walked out in disappointment and anger for the staff. The staff seemed miserable, I wonder why. To this manger, please do better and learn how to treat your staff with the proper respect.

Gwen M.

Went to freshco to buy the half bushel of Roma tomatoes that went on sale today. Not only did they tell me they were all sold out but they weren't getting more!

KIM B.

Love shopping here, courteous staff.
In the middle of renovations right now, but will make it a better layout store

Michelle L.

The staff is very friendly and helpful. I enjoy shopping here. The store looks beautiful but I am frustrated with the new layout/floor plan. I know I missed getting things even tho I went up and down each aisle

Karen N.

You really can save money here. Limited fresh meats selection. Great international food section.

Josh M.

Friendly hourly staff not so friendly management tho... There is a big problem with expired products I have found some 6 or more months out of date so beware... And I would have to say they don't honour the prices they put above and below products like for example last week I wanted to get the pop tarts that were on an end display for $1.67 and when I checked out they came up at $2.49 and I was told oh sry we can't honour that display price.. here's a couple pics of the display... watch closely at the scanned price and make sure its correct...