FreshCo Young Street & Industrial Parkway - Alliston, Ontario

Christal S.

Rude store manager, which is probably why his staff are so rude as well.
I called yesterday to bring attention to a matter which happened to a family member of mine.
He did apologize for what happened, which was great.
I did emphasize for him to speak to his front end staff as they basically told my family to leave the store after paying, saying "just go".
If you are going to check grocery bags, we ask that you check everybody's and not pick and choose who you decide to check.
My family member felt singled out as the people ahead of him were not asked to have their bags checked.
Apparently there are signs at the front entrance. I suggest they be posted at each cash as well.
Also, you don't tell customers just leave, just leave, his valid point was that the people ahead were not asked, so why are you asking him.
Anyways the store manager had the nerve to tell me I'm wasting his times that he is busy.
I just hung up the phone because clearly customers are not his priority.
Pathetic
Good thing I don't shop there and never will
Learn to handle customers better

lorraine G.

I would like to add that the most part freshco in alliston is good. But today I was totally disgusted by the prices on Velveeta slice cheese. I was in last week and bought it for $ 4.99 but today it was almost $12.00. I'm on disability and we shouldn't have to put up with such greediness from a grocery store.

Brandon

*Update to my 5 star review from a few years ago. *

I was at Freshco this morning and when cashing out the lady asked me to put my reusable bags on the conveyor belt so she could check them. I refused and a “manager” I know she’s not the manager, tried to grab my bags to check them.

Stop treating long time customers like criminals. I would give zero stars if I could.
Very shady business practice.

Valerie A.

I always have to shop elsewhere to complete my grocery shopping if I come to this location. The selection is limited. Bummer.

Missy

They Treated my family like criminals. They said they had to inspect all of my unused reusable bags. They said it’s the new policy. I contacted corporate and they said they absolutely cannot search our bags.

chris P.

I just witnessed and employee berate an older customer accusing him of leaving a refillable water jug. She’s told him we don’t recycle these. When he said it wasn’t him, she looked at him and said “we just watched you do it”. He once again said it wasn’t him. “Well, we saw it with our own eyes”. I just walked out without my purchase. He looked embarrassed.

Charles D.

Freshco is a great place to shop, and it's pretty much the only place I’ll go in Alliston. Zehrs is just too expensive for me. Freshco offers everything you need, from pantry staples to fresh produce, which is always good. The meat section is what you’d expect from a budget-friendly grocery store, but overall, it gets the job done without breaking the bank. A solid choice for anyone looking to save while still getting quality products

jorge M.

It's great shopping in the evening quite often you find markdown specials in the meat department which is very fresh also good