Frontier Distributing - Fort Erie, Ontario

Frontier Distributing est une entreprise de distribution basée au Canada avec une adresse à 1031 Helena St, Fort Erie, ON L2A 0G5. L'entreprise est spécialisée dans le service de distribution et propose un parking accessible en fauteuil roulant. Leur numéro de téléphone est le 9058713358 et leur site web est frontdist.com. Frontier Distributing a reçu 24 avis sur Google My Business avec une moyenne de 3.6/5.

Sécurité et qualité du service

Les employés de la réception sont très efficaces et les chargements se font rapidement. Cependant, le stationnement des semi-remorques à côté du quai peut être difficile car il faut bloquer le trafic.

Équipement et installations

Frontier Distributing dispose d'un parking aménagé pour les véhicules adaptés. Leur infrastructure permet une distribution rapide et efficace des marchandises.

Points forts et spécialités

• Distribution rapide et efficiente
• Personnel de réception compétent
• Accessible aux personnes en fauteuil roulant

Propos recueillis

Les avis de clients laissent apparaître une expérience de distribution satisfaisante, bien que quelques-uns signalent des difficultés pour stationner les semi-remorques. Globalement, les clients ont exprimé une satisfaction moyenne pour les services offerts.

👍 Avis de Frontier Distributing

Ranjit S.

4/5

The receiving staff is good and unloading is quite fast but while parking Semi Truck trailer to the dock is quite difficult because have to block the road traffic.

yana J.

5/5

My package was delayed for several days so I decided to email them to inquire about the whereabouts of my parcel. It took about 10 minutes for me to get a response from them and they told me what has happened and assured me that my parcel was going to be delivered before Christmas. They went above and beyond by continuing to email me about the updates of the package until its delivery. Would totally recommend this company again. Great customer service.

Ashley H.

1/5

This company keeps mailing letters from the previous owner of the house. Despite the fact that over the past three years I have continued returning to sender with a message stating this person moved in 2019, they persist. At this point I'm totally fed up and reeks of being unprofessional. Do not recommend you use this company at all.

Joseph J.

1/5

According to frontier anyone can sign for your parcel. No ID request and just walk right out with your items. There has to be a more professional way to be dealing with others parcels . The help that I had from this company to locate was extremely minimal . It’s very unfortunate that parcels end up here.

Kevin S.

1/5

It's really a shame this is the only place close to do a Purolator drop off. This place is sketchy. Have to dial an Ext on a phone to get help and the locked warehouse door. No receipt offered when parcel is dropped off. They tell you to take a pic of the tracking, which won't help if they never scan it in....

Karlee M.

5/5

Very fast service! My package arrived in Buffalo on a Monday and they had it available for pickup on Tuesday. Everyone I spoke with was friendly and efficient. I will definitely use this service again.

Peter D.

1/5

I called this company because Purolator said my package had been delivered to them by mistake. Although they did not receive my package the woman who answered the phone was extremely rude. I have never in my life in dealing with customer service ever encountered such a nasty reception for a business. I do not know what Frontier Distributing does, but based on my conversation with the person who answered the phone I would never give them my business. You only have to make a phone call to this company to experience this very unpleasant individual.

Megan K.

1/5

When I called to inquire about a package the 'operator' was extremely curt and rude despite me maintaining a bubbly voice/positive attitude - I felt like I was the one providing the customer service and THEY were the irate customer. Completely rude, literally left me shocked and a bit speechless - they barked questions at me and were mad when i didn't answer perfectly or was confused (e.g. "How is the package being sent?" and answering to the best of my knowledge saying "uhm, i'm not sure. I know it's UPS" which apparently was not good enough).
They literally were audibly sighing and scoffing at me, I could basically hear them rolling their eyes. Totally unprofessional ESPECIALLY considering my package has been delayed past the expected delivery date by 3 business days now (and the weekend).
I cannot express how uncomfortable and hurt I was by this abrasive style. Very off putting. Highly recommend you properly train your employees in customer service because if I could choose not to use this company again, I would.