Home & Garden RONA / Kingston (Princess St) - Kingston, Ontario

Stephane B.

Jaime bien Rona il est bien quoiqu'il semble avoir perdus des plumes depuis que Lowes est propriétaire de la chaine. Il ont des bon choix pour le jardinage et le hardware.

Patrick V.

Zéro plus une barre... connaissent rien, ont rien en stock, mais ils sont 1 de 3 quincailleries décentes à Kingston et ils le savent. Ça nous prendrait un autre gros joueur dans le East End !

Therese, J. B.

J'ai trouvé ce que je cherchais le magasin est en ordre facile de se trouve les tablettes sont asser pleine

Billy H.

Hardware section is very disorganized and needs a complete clean up by someone who gives a crap. 10-32 nuts are sold individually at one end of the aisle, but if you want 10-32 screws they are only sold in multi packs on the opposite end. Why on earth would you stock one individually and not the other?

The screw packs were not organized in any way so finding the needed size took a very long time, and on top of that a lot of the packs of screws on the shelf had already been opened by other customers.

The self checkout also didn't work properly and I needed to get the cashier to check me out.

Barb D.

We were installing a fence in our yard . When I went into Rona they quickly referred me to Willy W. Willy was instrumental in selecting the materials and providing the diagrams for the contractor. Willy recommended Tim from Tim's company Iron Hub Construction .
Tim and Willy guided us to the appropriate materials and design most suited to our style and budget. They worked together , both being flexible to a couple of design changes as we approached the start date. Willy was extraordinary in his area of expertize..
Willy should be considered a valued asset to the Rona Corporation.
Willy took the anxiety out of the whole process of getting a fence built. Thank You Willy

Martin S.

Angie at the customer service desk is terrible. She refused to bring my order around until I arrived at the store although I’ve had it done many times before. And then hung up on me twice. It took a solid 20 minutes to retrieve my item from the back which is exactly what I was trying to avoid. If you want to maintain a customer base, old rona, consider relocating Angie to a new department.

Debbie M.

Very friendly staff that go just beyond the standard" can I help you? ". I ordered patio furniture and the pads cushions didn't fit quite right. Seemed like a ridiculous request, but when I mentioned it to the staff they said to just swap with a floor model and they'd handle the rest. There was no questions asked no proof needed. No name and number left behind. Just swap. You don't get service like that everywhere

Penni-Dawn K.

Went in to get some wood and needed it cut. 15 minutes before they stop cutting and they quickly got the job done and helped me find the wood I was looking for. Carried my order to my car. Excellent Service. Thank you 😊