Lakeland Animal Care Group - Lac la Biche, Alberta

Brendan Q.

Excellent care for all of our pets - Dr Samra has been our vet for probably 10 years and we have never had an issue ever. She is compassionate and caring and works hard to do everything she can to give the best treatment for all ailments. We have large dogs and cats - all have been in the care of Lakeland Animal Care since we've had them. The staff are also very awesome, right from reception, vet techs, etc, all excellent people.

sarah W.

I rushed to this vet this week for an emergency visit for my dog. There was no emergency vet in fort McMurray and I just got on the highway and started calling vets out of town. The vet stayed after hours and waited for me to get there and seen to my girl right away. She let me know everything that was going on and what she was going to do to help my girly. My Shelby is now laying at my feet napping away. I thought I was going to lose her that day and thanks to this vet taking me after hours for an emergency I still have her.

Amanda L.

All the staff are amazing, very helpful and attentive. The vet tech called to update me during and after the procedure Maddie was having done. The pricing is very competitive to other market prices. The vet tech was amazing with providing very detailed after care instructions. Maddie's recovery has been amazing because the surgery I believe went so well. Thank you all so much!

Terri R.

Amazing people. So caring when our boy wasn’t feeling well

Alexander H.

Very negative experience
a dogs eye is an emergency and was not treated as such.
Disappointing Service and Poor Communication

I called to get help with my dog’s eye, and unfortunately, my experience was very frustrating. The person I spoke to on the phone was not helpful at, I called the day before and was told there was no vet available, so I waited until the next day. When I called back, I was informed that there wouldn’t be an available appointment till next month even though my dog needed urgent attention.

To make matters worse, I was told they don’t offer emergency services, which is concerning for a veterinary clinic. I’m really disappointed with the lack of care and service, especially in a situation where my dog was in need of help. I hope they improve their communication and service, as it was a frustrating and unprofessional experience overall.

amanda S.

After my visit to this vet they sent me and my dog home with meds and instructions. However the doses of pain meds that were prescribed and pre-measured into syringes were each 2x what they were supposed to be for her weight I gave her 1 of their recommended syringes that first night and my dog literally stumbled to her bed and didn't get up for 2 days i thought she was going to die her breathing became so shallow so i would wake her up every hour until her brething returned to normal then she wouldn't eat anything at all for nearly a week. Brought her to sherwood park to see our regular vet and he discovered that she had acquired an ulcer due to the large dose of pain meds. I only gave her 1 dose and that was all it took, from just one syringe.
Do not take your pets here this place doesn't care about the lives of our little furry family members.

Lorea C.

They treated my cat, in a very kind & quick manner, my cat isn't fond of strangers, & to hear they had no problem, & to have my cat purr for a stranger was great

Amanda N.

The staff is so welcoming and friendly, the veterinarian that saw my dog was personable, compassionate, thoroughly explained everything and did a great job with my senior nervous dog! I got into my appointment earlier then expected and was seen straight away. I live in Fort McMurray and it is worth the drive to have great customer service. Start to finish, everyone made the experience wonderful. Highly recommended!