Lawnpro Landscapes - Chilliwack, British Columbia

Cathy C.

We had Lawn Pro in this week to cut and trim our ridiculously high and wild hedge. They did the impossible on ladders all with a smile and cleaned up our lawn better than how they found it. We will definitely have them in this summer for other work to beautify our yard. So pleased with the results. You guys rocked it!

Mark O.

I'm the Owner of Ortega Landscaping Ltd here in Chilliwack. I had Andre from Lawn pro come on to one of my sites today to do a job for a lady in our complex who wanted some work done around her place that was not in our scope of work contract. There was never any complaint made prior on why this portion of her place was never done in the last 6 months we have been doing this place. I wandered over curiously seeing that in fact what he was doing was not in our scope of work , As I would find it concerning if another company was mowing my lawns.

I carried on the day with the guys and to my surprise Andre From Lawn Pro came over to me at the end of his job and apparently he decided it was appropriate to go get the new strata president in the complex who doesn't know everything in the scope of work Contract and ask me why we weren't doing our job in front of them as apparently it did not seem fair that they were the last contracted company to take care of this site and It was in there scope of work. Andre just couldn't understand why we weren't taking care of something that apparently in there world should have been taken care of by us as it was in there contract before us.

I told Andre who wasn't even the (Lawn pro Owner) But just a worker for them. That first off, its none of your business what my contract is with this strata. You were hired by another person who has no contractual obligation to my company to hire us ,to do a job that is not in our scope of work and that's that. The boss later called me and said we were just seeking to understanding why you weren't doing it as we had this contract last year and we did that section.

First off, as a professional in this industry we do not discuss our contracts with our competitors and we do not have the same contract you signed with this strata. So Seeking to understand why my company isn't doing a particular job in a complex they take care of is none of your business. People are more than welcome to hire any contractor in the area on there property without my permission for a job on any site that we take care of.

The absolute disrespect from this company today. That saw fit to involve my company and there's in a situation that had nothing to do with them, absolutely black listed any hope of respect for these guys. You do not ever go into another mans backyard like that and try to stiff there business like that and make them look like they aren't doing there job and try to embarrass them, when you have no idea what my contract is with my client and what are agreed upon scope of work is.

I've been in the Landscape industry for over 10 years and have sold a successful company out of the Okanagan and now own and Operate Ortega Landscaping Ltd/ The Ortega Group here in Chilliwack BC. Both being 5 star companies. What your guy just pulled on my Site was the most disrespectful and unethical encounter I've ever had in this industry. Andre came over smug, Rude and very cynical. Instead of pulling me over to the side and asking me a simple question out of interest. He decided to grab the complex President/Client and Pull the card he pulled is absolutely crossing a line not just with me, But any Contractor.

Darron you should be ashamed of what your worker just pulled on my site. With or without your permission (Both being very Bad). He absolutely had no right to do what he did today. We all Have families to feed. Don't put your fork where it has no business being.

Mark Ortega
Owner.

Kelly D.

My husband and I live in Malloway in Chilliwack. Lawnpro does an excellent job taking care of our lawn. They are always doing extras like cutting back the wild blackberry bushes along our fence line. Thank you so much Lawnpro 😊

Dianne E.

My husband & I live in a strata gated complex in Chilliwack and Lawn Pro cuts and trims the grass in our complex. They do a very good job, usually, making our location look very nice. However, this past week, after leaving a kind reminder on a paper stuck in the area missed, to have a small section on our property which had been missed the past 3 weeks, I called the Office to report my dilemma. The next work day, I received a call from management to discuss what had happened. He was very apologetic and assured me a crew would be over to trim that little section that day and told me it would not happen again. The crew came, were very apologetic, polite and professional and trimmed the missed area. Thank you Lawn Pro

Chris C.

The Lawnpro team is exceptional and provides first class service! We appreciated the customer service, high level of communication and professional manner all of our needs were attended. Our expectations were exceed and we would recommend them to everyone!

Gordon P.

We used Lawnpro to spruce up our yard for an event we were hosting. They came the day before as discussed and completed all the work we had requested of them making our backyard exactly what we wanted. Great service, turnaround time and quality for price.

Duhnna L.

Lawnpro Landscaping.. professional, knowledgeable, courteous, efficient, reliable, and more. Lawnpro helped with our new home build landscape design offering economical, sensible and valuable advice during a stressful time. All work was done expeditiously and now, two summers later, we couldn’t be happier! We have a beautiful lawn and all perennials are thriving. Any questions, concerns or requests for additional plants etc are quickly addressed.
As a result of this positive experience we decided to contract Lawnpro for our lawn maintenance. The super friendly talented field crew is quick, quiet and always does a perfect job!
We highly recommend this company! Management, office staff and crew! You will not be disappointed!!
P & D

Sue L.

The Lawn Pro rep came out and made us feel that they were interested in landscaping our back yard. Admittedly we didn't have the biggest yard and this would be a smaller job for them. The rep promised to get back to us with pricing and a design, but we never received anything after that. He did not return my repeated calls and, when I tracked him down through the receptionist, told me that he had handed our file to his boss, the owner, and I could expect a call that afternoon. I have not received a call from either of them since.