Petland Vernon - Vernon, British Columbia

Logan S.

I hadn't been here in nineteen years.

Funny story: My sister bought a dog from here as a gift for me but ended up keeping the dog for herself.

We used to come here to just play with the puppies.

Nineteen years later and the puppies are gone as well as the kittens. Times have changed.

The only live animals you'll see here are birds, hamsters, and fish.

Watching the fish is a peaceful experience, and seeing the hamsters scurry around is heartwarming.

I travel six months a year in Asia and Europe so I can't have pets.

Did you know you can buy a goldfish here for $7.97? I didn't know they were that affordable.

The smells in here are interesting because of the animals and pet supplies. If I was an employee here, I could get away without showering for days and days and nobody would know.

Overall I had a pleasant fifteen minutes wandering the store.

It brought back fond childhood memories.

Lisa H.

Today I visited Petland because I needed some small kibble for training my dog. I was helped by an employee (sorry, didn't get his name) who took the time to show me what was available and even sent me home with samples. I had a great experience at the store and will definitely shop there again.

A C.

Great pet store. I have gotten my dog food and toys here for a decade

Jonathan B.

I hadnt been in a Petland in 12 years. I was thrilled to see one in Vernon as was my wife. We went to look for toys, scratchpads and toys for our cats. There were 3 employees playing with a pup in the till area. We werent sure if they were open or not. After being assured they were open we went in. Two other staff were doing something with aquariums. There was very little in the way of cat stuff. The 3 employees out front were ignoring us in favor of the pup. Had there been any cat stuff we would have left it behind. We come in from Kelowna once a month. Petland has not even been a thought since. Disappointed.

Ashley P.

I usually do not support large pet store chains, however, I was given a couple gift cards for Petland and decided to use them to get some treats for my dog. Visited the Vernon location late this morning and the atmosphere from start to finish (other than being asked partway through by a kind staff member (male) if we would like a hand finding anything) was unwelcoming and uncomfortable.

Upon presenting the gift card to the cashier, we were told, “we don’t do that here”, but no explanation was offered. Because of the experience overall, I was certainly not willing to spend any of my money on the purchase so we said thank you anyway and left.

We noticed once in the car again that the back of the gift card reads “use this gift card to pay for merchandise at any Petland store in Canada”. Unsure if this was some type of miscommunication, but I am unlikely to return to this location, whatever the case may be.

Mikayla C.

So pleased with my visit! Staff was incredibly helpful and friendly. I was looking for treats and new food for my very picky dog and they gave me a sample for him to try, and helped me find some treats, and he loves both! Will definitely be back for more

Mike B.

I absolutely love this pet store. They have what you need for almost any pet, they're very friendly and will take the time to answer any questions you have. I highly recommend them. Adding a bonus is that you can bring your animals, I just got my bearded dragon brought him in today. Their reptile manager, Mark, did an excellent job teaching me the basics yesterday. I could tell he was busy, but he still took about a half hour walking around answering my questions and giving me a lot of info

xXBroken_

Do NOT buy fish from this place! They have serious problems with parasites that wipe out your tank without extensive treatment And thanks to irresponsible staff or management they refuse to acknowledge this and continue to sell sick fish that will die and pass on parasites to YOUR perfectly healthy fish. DONT BUY THEIR FISH!