Promise Supply - Toronto, Ontario

April T.

Love this place! I just want to buy all the plants! Staff are friendly and knowledgeable. They let you take your time in picking plants. Watch out for their sale items which are amazing!

Ramiro M.

We brought our very old and sick peace lily to Brandon. He re-potted, trimmed and pruned her. He was also in regular contact with us throughout the process so much so that we ended up buying another plant from the store. We highly recommend Brandon, not only is he knowledgeable, but he's also friendly and attentive - we are new regulars. Vicki and Ramiro.

Jay

Met staff at DoWestFest, they were so nice and answered all my questions. Decided to visit and their store is beautiful! Didn't buy enough soil, so I'll be back! Definitely worth a visit!!!

Karen L.

George, David and Emma are amazing! I’m a beginner plant parent, who’s bought plants that are too advanced given my experience, and they have been so gracious with accepting my returns in exchange for store credit. They’re always so friendly and honest about the plants that wouldn’t do well at our place given the sunlight we get.

They also often carry trendy plants that are sold out in other stores in Toronto, as well as under appreciated rare plants. I’ve been very happy with the 6 plants I’ve gotten from them. Also they could easily get away with splitting some of their vining plants into two pots or more, but they just sell them as they are. That’s why they’re always so lush and bushy.

Would highly recommend buying your plants here!

S L. (.

Hate to do this but facts are facts. We bought 5 holly pencil plants in addition to other plants. 4 of them are completely dead, while the 5th may have some life with effort. Contacted the store, they said there is no warranty but they would look into it and get back to me if anything could be done, that was 2 weeks ago. FYI, had I bought these at Home Depot or any other box store I would have got a 1 year warranty. I tried to support the small local shop, lesson learned....

Kasia M.

So disappointed! I was blinded by the positive reviews and decided to buy online. What a mistake! The plants arrived dried out and in terrible condition.

As for the store response - surprising as well as they were trying to convince me that the plants may not look good but are perfectly fine. The refund is not a courtesy but a minimum they should have done. It was an extremely frustrating waste of time

Cheo C.

terrible
they were so mean with me I wanted to cry. I came far away in order to buy a cactus and the guy who attended me didn't know anything I was asking for. after that a lady came screaming and being really rude with me without a reason. I bought the cactus after I figured out which by myself and left the place almost running. I don't know if they are this mean with everyone but I will definitely never comeback again

Susan A.

Great communicators and beautiful healthy plants. I highly recommend for any residential or commercial applications. The friendly service is a bonus! 🙂