Redchillies Bazaar (Lower Sackville) - Lower Sackville, Nova Scotia

Navdeep B.

I’ve been to the store multiple times and noticed on two occasions that the prices listed on the aisles are incorrect. When I get to the cashier, the items are charged at a much higher price. This is very disappointing! Today I bought a pack of panipuri; on the aisle the price was around $3.99 and when I came home checked the receipt the item was charged $7.89

FYI - It was not a box but a packet of panipuri which have to be fried!

mario C.

We have visited Red Chillies in Sackville several times and appreciate the variety of items available in the store. However, during our visit this evening to purchase fresh vegetables, we accidentally picked up two of the same item when we only needed one.

At the billing counter, the cashier scanned and billed both items before I realized the mistake. When I informed her that we had taken an extra item by accident and requested to return it, she stated that store policy does not allow returns. Instead, she offered an exchange for another item of the same value. I explained that I did not need anything else and pointed out that I had not left the store or damaged the item, but she reiterated that only damaged items could be returned.

I found this response confusing and asked what the store would do if they accidentally overcharged a customer by billing an extra item. She did not seemed to have an answer to my concern. This is the first time I have encountered a return policy that does not allow an item to be returned before leaving the store.

I also tried to find their return policy on their website, but under the terms and conditions they have“Returns and Refunds” section, it only states that the policy is detailed elsewhere on the site, which I was unable to locate.

If a return policy like this exists, it should be clearly displayed at the counter or on the store’s glass door to ensure customers are aware of it. This has been our first negative experience with a return policy, especially in a province like Nova Scotia.

Latika R.

Hello I have visited to red chillies lower sackville today to got something there was a new girl in the counter giving very unprofessional behaviour and was gossiping with other colleague I was standing there for about 2 minutes to get my stuff and she didn’t even let us know whether the transaction got approved later I have to check the machine and I took my stuff and left please make sure that you give proper training to your staff about this!!

B E.

Hoarding fresh veggies for later- What’s the point of posting fresh veggies arrived status in what’s app groups when you just put out old stock veggies to sell out on same price. Ideally old stock should be marked down and give choice to customers to pick they want. Otherwise don’t do fresh veggies arrives tatics to lure customers.

Sahil C.

They have fresh veggies twice every week and have a lot of varieties of indian spices and sweets.

Douglas N.

Best place to find certain international type groceries. Rice is plentiful and varied here. Great value.

mr.jayantkumar

Amazing store with all the Indian groceries at affordable prices!

amitha S.

This Indian grocery store is fantastic! It's very well organized, making it easy to find everything you need. The customer service is friendly and helpful. Highly recommend!