RONA Calgary (Bowness) - Calgary, Alberta

Joelle J.

Really great experience here!! I ordered a 4x4 sheet of plywood online, to create a make-shift practice tap dance floor, and when I went to pick up, it was just a tad too big to fit in my car. They cut it for me right anway, and were so very courteous and kind- ever employee I saw in the store smiled and had a kind word. I’ll come back here for all my random project supplies!! Very grateful for the great work of the team here, and very happy to know that there are still places where people take genuine pride in their work.

Alex B.

Just wasted 3 hours of the day on trying to get an appliance order complete. Multiple issues along the entire process from not getting the appliance boxed up to then customer service not having authorization to get in inventory from another store. No proactive support with some kind of resolution or consideration for my time. Pleasant staff, but I'll be shopping at Home Depot.

Victor L.

I came here to pick up some M4 10 mm machine screws to mount my monitor. The other big hardware store didn't have any shockingly.

The store was smaller than other Ronas, but I easily found what I was looking for. Due to the quietness, I was in and out quickly with easy parking.

It's the perfect hardware store to stop in.

Filip K.

Great RONA, much better than any of the old Lowes that converted into RONA. This is a true tradey shop where I get alot of my building supplies. They also have good specials that tend to not sell out as quick. Definitely a hidden gem. My last project I brought all my decking and paving supplies here

rbkaufman

Went to this Bowness location to buy a specific product, safers insecticidal soap 500ml as the location CLOSE to my house showed out of stock online, but this location had 12 in stock. So next day, I drove out of my way to this location at around 4:30 pm, only to find the shelves bare. I went to customer service to ask them if maybe they were somewhere else on display. The lady said, oh, sorry looks like they JUST came in today. No problem I said, can you have someone grab me 2? Nope, she said sorry they wont be put out until tonight, so you will have to come back tomorrow. I let her know, I drove out of my way, wasted gas and my time for you to tell me, come back tomorrow? Oh, you can drive all the way across town to their Forest Lawn location if you like... WHAT? She could see I was not impressed but, nope, not going to go above and beyond to see if they can find me the product, I was looking for out of the back – if it’s not in stock, why show 12 of them the night before and the same day I showed up? For a location that is OLD, super unorganized (yes, been here before looking for edging for lattice which of course, was not in the right location and then wait for it.... when they did find it, they had NONE, even though it showed online again). This location won’t be getting any more business from me. I drove to the Mackenzie location, and it was amazing, clean, and everything they said they had in stock was, in stock!

matt H.

Very disappointed. Went in to grab something that was in stock online. They didn’t have it. Staff member told me online and their system is never correct.

Went out of my way. Wish I could be reimbursed for the gas money.

Andrea P.

Huge thanks to Hunter in customer service at Rona in Bowness! Clearly gifted in his knowledge of all things locks, keys and security, he was super helpful throughout the whole process of us putting in new doors. We also appreciated his friendly, here-to-help service approach and deep practical knowledge in multiple areas. He is definitely an asset to the Rona team! I would highly recommend him.

David F.

An old school Rona; looks a little rough on the inside but has all the screws and bolts that I seem to can't find at the other Rona locations. But specifically they had all the wood I couldn't find, even at home Depot. 1x8s at 8 ft lengths are not easy to find in Calgary.