RONA Halifax - Halifax, Nova Scotia

Steph P.

Went to pick up an online order, front desk referred me to paint desk which referred me to pro desk which referred me back to paint desk. Once I finally received the order they let me know that an item that was cancelled in my order was now 5 in stock. They directed me where to get it. It wasn’t there. Took 2 staff and 20 mins looking to then say there was no product. A lady in front of me asked to give extra change to get back a bill and they said they couldn’t because they couldn’t count the change. Enraging

Elayne D.

went in to buy exterior sico paint. sign mentioned 30% off. came up at the cash 25%. I questioned it, eventually they agreed to give the extra 5%. The cashier tried something on the cash, didn't;t work, called a so called supervisor who was rude. I returned the product. lousy customer service.

Jimmy T.

Bought a pair of craftsman pliers from this store, only about a year ago. The handle is already coming off, so I tried to exchange it with the craftsman lifetime warranty program. It states on the craftsman website to simply bring it back to the retailer it was purchased from, no purchase necessary.

RONA would not give me a replacement, saying I needed a receipt within 90 days, which is clearly not what craftsman says. I showed the customer service associate the craftsman policy, and they said that wasn’t what they followed. So either the people working there had no idea about the policy, or RONA is intentionally misleading its customers by selling things that state they have a lifetime warranty that don’t. Either way, this is reason enough for me to never shop there again. I can no longer trust them with my money.

I bought these pliers with the craftsman lifetime return policy in mind, knowing if they broke I could get them replaced easily. I never would have bought them if I knew they were not going to honor their warranty policy.

Also, I was going to buy a hot glue gun that was $35 and I’m so glad I didn’t because I went to Canadian Tire and got the same size and wattage for only $20. Moral of the story, don’t shop here. They don’t follow the policies of their own products and it’s overpriced! Canadian tire, Home Depot or Kent are all much better options. UNTRUSTWORTHY AND OVERPRICED!

Miku M.

電動ドリルを探しに行って、定員さんが丁寧に説明してくれました。また割引の情報も教えてくれて安く商品が手に入りました。他にも棚などを買って帰りました。バス停からも近くて便利です。

DP S.

This store feels nice and new inside. It's a convenient location because there aren't a lot of hardware stores on the peninsula. There's also lots of parking which is not easy to find around here.

The staff are nice and helpful, really no complaints except prices aren't that low. Not much different from any of the other Rona's around. They sure manage to fit a lot in a small space!!

Priscilla B.

Andrew is the man! Helped me out 2 days in a row. He deserves a raise and promotion

Sydney L.

DONT COME IN ON WEEKENDS!
usually ther isnt anyone that knows buildingor plumbingor anything on a weekend so i never come in.the 1 girl that seems to be the manager was here so i thot itd be quick but all the staff asked if i needed help but then all ran to her and id end up waitingIf she wasnt here i probably would of left.

Emily J.

My go to hardware store! Everyone is always extremely helpful. Most recently they helped me get the materials I needed to make some transport tubes for some large rolls of paper at a much cheaper cost than I initially thought it might be! Also as a woman in a hardware store sometimes you can feel talked down to but every time I’ve been in the staff have been super helpful without being patronizing.