RONA Langley Bypass - Langley, British Columbia

Roger L.

Très mauvais service en plus de deux items dont le prix à la caisse étaient inexacts: plus chers à la caisse que les prix affichés

Tim C.

Hey, it's Springtime. 🌼 🌱.

Went to Rona to pick up my Spring soil for my garden. Best Prices for 50 L of garden soil.

Added bonus, they are Canadian, so staying away from Home Depot due to tariffs.

Darcy P.

Overpriced, lack of selection and inexperienced staff. Having young staff is fine, but not when you give them zero training. It's just a matter of time before Rona stores start closing down.

Marie E.

Horrible service. We came to get a quote for a project we are working on. We provided all details to the gentleman at the front (seemed like he was a supervisor/manager). We gave him all details including dementions on a documented we had drafted and printed. He advised that it will take some time to gather the quote and he will get us the quote shortly. We waited almost an hour with our 2 little boys who were getting restless. We decided given that we couldn't find him anywhere, to leave our number at the cash service.. as soon as we got to them, we realize that all info we provided was left at the front counter and the guy may have left the store. This is absolutely horrible experience. The least he could have done is tell us he couldn't give us the quote and will provide it at a later day. Frustration to the max that we made our boys sit there waiting for such incompetence.

Laura M.

Bought a new shop vacuum there the other day, put it together and turned it on at home. It did not work, no suction and no exhaust.

Was having some difficulty finding the model to exchange when I went to return it. Lovely older gentleman was assisting me. Asked to speak to the manager. He turned the motor on, upside down with the float touching. Plastic residue came out of the exhaust. He then accused me of it being dirty and having used it. A) Using it is impossible as it doesn’t work. B) the drum, tubes, attachments and bag are pristine, no dirt or evidence of use. He treated me like I’m stupid because I’m a woman. I will be escalating this issue but highly recommend shopping else where.

T D.

We had a big deck project to do and went to this store to support a local business but that was a mistake. Different staff give different answers and kept changing it. The story changed from yes happy to make a custom cut to customer service saying there is a fee to then saying they don’t provide that service anymore (but used to). Like most people we just ended up going to Home Depot!

Jacques N.

A big thanks and thumbs up to Danielle for helping me out to find the right bbq on June 30th for enjoying this summer. Iam gonna pick it up this Saturday and I can feel she is really helpful & has such a great customer service. Thank you again Danielle I recommend her to any customers.
Keep it up!

Richard C.

We bought a curtain rod on June 3 and returned it on June 6 because a piece was missing. We were going to exchange it for another rod of the same type. We got a $5 senior discount when we bought the rod but when we returned it to exchange it for another one the clerk insisted on charging us $5 more, not giving us the seniors discount. She said it is only $5. We didn’t appreciate having to pay more to replace it and being treated in a condescending manner so we decided to leave both curtain rods and go elsewhere. Poor staff, poor training, poor customer relations. Luckily there are other similar stores in town that appreciate business.