RONA Surrey (Fleetwood) - Surrey, British Columbia

damanpreet S.

Very good store and helpful staff. I bought occasional items from them during renovations and my experience was great.

Recently explored their garden center and they have a good selection of plants and tools.
I wish they had a bit better selection of planters in their store but otherwise everything is great about the store.

Bibiana J.

Shopping experiences have been satisfactory. We were in search of a UV water filter system, and I discovered one at Rona. Home Depot did not have a UV filter sterilizer, but Rona (Fleetwood) did.
Construction is taking place at the crossing leading to Rona as of June 20, 2025; please be patient.

Mike N.

Excellent renovation store and to buy appliances with there price match policy
Plus 10% off !

Ample parking ,staff helpfull

Cheers

Mike

WORLD N.

We recently purchased an outdoor furniture set from RONA, and although there was a minor issue with the product, the way it was handled truly impressed us. Gary, the store manager, went above and beyond with his customer service. He was incredibly polite, understanding, and resolved the issue quickly and professionally.

Not only did he make sure we were completely satisfied, but he even invited us to their internal store barbecue – such a warm and thoughtful gesture! It’s rare to come across someone who genuinely cares about customer experience like Garry does.

Because of this, we’ll definitely be shopping at RONA again in the future.Thanks Again Gary 🙂

Jessica D.

Cool store with such a great selection of gardening veggies and a lovely cashier hut outside! They left me on hold for too long and then never got back to me after I left a voice message asking if they have eggplant in stock (after they had said they were ordered a couple weeks earlier) then when I called back to follow up I was quickly told "yes" but when I went out of my way to go there I was told they never had it but only seeds

Margaret W.

As regular DIYers we often pop into this Rona store. We have always been greeted with a smile and usually found what we were looking for. We came into shop the flooring sale and was greeted and helped by Angie. She was amazing, helped us find exactly what we were looking for and got us the best price possible. While checking out with Rajan, Angie was there to make sure we were being looked after and answered all our questions. Came back the next day to pick up the flooring, the yard guys had it all palletized and loaded it onto the truck. Well done Angie!! great customer service! Thank you

Deepika S.

Pretty disappointed with my visit. A lot of the plants were in really bad shape, which was surprising. I also went there to buy a specific item I saw listed as in stock on their website, but when I arrived, it was completely out. Not sure how there’s such a mismatch in today’s world of technology. Definitely expected better.

Matthew R.

Fantastic customer service. I bought a fairly pricey drill bill ~$100. It broke in just under 2 hours. I went back and asked if I could exchange it for a superior product, and the manager price matched the better drill bit to the one that broke.

It seems less often these days that a company steps up and gives great customer service, but Rona is batting 1,000 in my book.