Ruffin's Pet Centres - Simcoe - Simcoe, Ontario

Sophia C.

Liam was fantastic help. He was very informative answering all my questions and didn't rush my time in the store. He was super knowledgeable and went above and beyond. Thank you Liam! This young man deserves a raise. I'll be back for all my pet needs.

Sarah H.

Always had excellent service at this location, staff have always been super friendly and helpful. They've checked on ordering things that they dont carry and have called me back to let me know either way if they're able to order. And the staff is always super excited when I bring my dogs in and they love them up, my dogs always give a 5 star for all the pets and treats they've gotten here

Lil R.

I’m heartbroken and extremely disappointed with my experience at Ruffin’s Pet Center. I purchased a betta fish, who from the beginning seemed unusually still and withdrawn. I noticed a black spot on him right away, and I watched it grow larger every day. It was clearly a sign of something wrong, possibly an infection or even a tumor but nothing about his condition was ever mentioned when I bought him.

This kind of neglect is unacceptable. Selling animals that are clearly sick or suffering is not just irresponsible, it’s cruel. I trusted this store to provide healthy pets and basic care, and instead I was left watching my fish decline until he eventually died. No one warned me, no advice was offered, and it’s obvious now that the signs of illness were already there.

If you care about animals and want to avoid heartbreak, I strongly suggest going somewhere that takes pet health seriously and doesn’t sell animals already showing signs of illness. I’ll never be returning to Ruffin’s.

Michelle

I was very appreciative to deal with a staff named Dawn. She was extremely knowledgeable on products that I needed for my pets . Very professional and friendly . I appreciated her suggestions . Thank you for such a great experience. I hope to deal with you again if I happen to be passing through the Simcoe store .

Gail M.

Very knowledgeable ppl ...
With great deals..
Everything you need in 1 plc ..
We come here for our beautiful, crazy 🐦 ..

Kelly W.

Super helpful staff that goes well over and beyond. I was in desperate need of Big Country Raw dog food and I had the flu and couldn’t drive. They offered to deliver it to me but unfortunately I needed it sooner than they could accommodate. They then suggested ON THE GO
Delivery Service one phone call had my pups food within an hr. Amazing customer service from both business's.
⭐️⭐️⭐️⭐️⭐️

Catherine

Bought fish there a few days ago, great looking fish! One passed away unfortunately but it was probably just a fluke as the 4 other fish are beautiful and doing fabulously! (Sometimes you just run into that, doesn't matter where you go!) I went specifically cause I had heard good things about the store for fish and was not disappointed! They have a mix of things for different animals, but for such a small store the amount of fish/fish equipment/chemicals/food was awesome! So happy to have moved so close because they have just become my go to store! Staff was really friendly, I didn't have to ask too many questions but from the little interaction I had the woman who helped me seemed knowledgeable and genuinely enjoyed her job which was nice to see! Would definitely recommend stopping in here if you have the chance

Dax H.

The place is very interesting and well stocked. The employees know they're stuff and also love you animals care.