SoCold Restaurant Supply - Waterloo, Ontario

PROPANE T.

We had a question about a recent part order. The owner called right away and was friendly and eagar to assist. We will definitely use their services again. Plus they are a canadian company. Bonus!!

Mieke K.

THANK YOU THANK YOU THANK YOU! We did a mini kitchen refresh by adding this 4x2 work table. We searched a few places offering the same table but had shipping costs of over 300$, that's where SoCold Restaurant Supply came to the rescue. We called and picked up the order within a few hours before the owner was off to donate hand sanitizer and PPE to a few local businesses in need. I highly recommend them for the quality of product, swiftness of service and their clear commitment to the local community during such an uncertain time. Way to go! We'll be back.

Envy1337

Steve is great to deal with! Funny guy that will tell you straight up what he thinks. We are starting our food truck and he pointed us in the right direction, understanding the business need and budget. We ended picking up the wrong airpots and he did a refund on the spot and re-ordered the right ones, no questions asked. Highly recommended!

Amai A.

We needed some out of the box creative ideas for display shelving and a retail fridge for our store. Steve got the fridge custom branded for us and provided commercial stainless shelving that hit the mark for us.

Brenda N.

Will not return phone calls after Steve has made a sale. Once this business has received your cheque for whatever you have purchased getting follow up support or sales is impossible. They do not answer the phone,are not open, or will never return your call. We know other business owners who requested a fifteen thousand dollar product from Steve and he never returned the call for the sale, so they went to someone else and spent even more happily for excellent service. We were very disappointed because he initially seemed great and helpful but clearly he is unreliable and not professional, Find another Supplier trust me.

Sugar D. B.

Had an urgent need for an additional oven. Chose the brand, model, paid, and co-ordinated delivery in less than 30 minutes, all while between other appointments. Steve has a great sense of awareness when it comes to working with small business owners. Calls were returned promptly, followup completed as expected, and pricing was very competitive. Would highly recommend.

Patricia M.

I opened a take out restaurant in Cambridge.
I called So Cold for Sinks Etc. Steve was very personable and accommodating. He actually hooked me up with an awesome Plumber too.
He had all the scopes on the sinks, so when I hired a Mechanical Engineer, he called Steve and had all the sizes emailed to him within seconds.
Having this information first hand save me a lot of money.
I had to exchange some equipment, which was no problem, Steve gave me a credit.
I would highly recommend this company;not only for its impeccable service, also for it's high quality products.
Best Regards,
Patricia

Events F. A.

Great service from start to finish when we purchased a new true refridgerator.... what restaurant supply company makes a follow up call to ensure product, delivery etc are good? THIS ONE!

Highly recommend for pricing, speed of delivery/turnaround.

Edit: had some problems with the fridge and Steve went to bat for us in orchestrating warranty etc. Long story short.... I wouldn't hesitate to use them again.