Stokes Seeds Ltd - Thorold, Ontario

Marie L. M.

J'ai reçu un courriel de leur part aujourd'hui pour la saison 2025 et je suis très déçue de leur décision de ne plus vendre de semences de fleurs et de ne plus vendre aux jardiniers amateurs. C'est dommage qu'ils ne soient seulement intéressé à faire beaucoup d'argent rapidement avec les gros producteurs. S'ils avaient réglé leurs problèmes informatiques plus tôt, ils n'auraient peut-être pas été obligé de prendre cette décision.

Patrice B.

Ce marchand vient m'a expédié trois sachets de graines qui sont expirées. Apres avoir communiqué avec eux et leur avoir envoyé une photo des sachets avec la date d'expiration, ils ont refusé de me rembourser. Très mauvaise compagnie.

P V.

I had the pleasure of meeting Scott from Stokes Seeds Ltd. I can honestly tell you that this business is extremely caring about there customers and the product they provide. I would highly recommend them to my friends with farms and greenhouses for there variety of seeds. Great to meet you Scott!
Phil

LUONG643

A Disappointing Shift Away from Small-Scale Growers

I’ve been a loyal Stokes Seeds customer for over 20 years, purchasing seeds annually for my small-scale family market garden. Unfortunately, this year I was shocked to find that Stokes has discontinued offering smaller seed quantities — a change that effectively shuts out small farmers like myself.

Instead of supporting the diverse range of growers that built their business, Stokes now seems to be catering exclusively to large-scale operations. The minimum quantities are far beyond what a family farm or market gardener needs, making it impossible for me to continue buying from them.

This is more than just an inconvenience — it’s a clear signal that Stokes no longer values the loyalty of smaller customers. I’ve always trusted them for quality and service, but this change forces me to look elsewhere for a supplier who actually supports farmers at all scales.

Extremely disappointed.

June C.

EDIT: As of Feb 26th, I still have not received the rest of my order after 7 weeks - multiple requests to customer service for information have been ignored. I'm not sure how it's helpful to direct people to customer service when they don't bother to answer! If they are taking the time for damage control on Google then they have the time to answer inquiries to customer service. Also, they have now increased their min order further to $250! Will never deal with them again. Brutal customer service.

I have ordered from Stokes many times and enjoyed the veggie varieties I've grown. However, this year they've changed ownership and implemented a whopping $125 minimum order which makes it difficult for smaller home gardeners such as myself to continue shopping with them. Also, I waited for weeks past the noted anticipated ship date for my order to ship and when it finally did, only some of the seeds shipped with the rest on back-order which they did not bother to tell me. No updated invoice at all - had to ask which seeds were missing so I could make other arrangements to get my seeds on time for the season. I asked when they anticipated the missing part of my order would ship and never got a response. The only positive part of the experience was employee Jennifer who was friendly and helpful when I called to place my order. Otherwise, pretty disappointed and won't be ordering from Stokes again. I'd rather pay a few bucks for shipping than have to buy 3 times what I need every year.

Michael S.

Stokes is a fantastic seed company. We have been purchasing from them for years. Always been happy with their helpful customer service.
I read on their website about the software upgrade that messed up their ordering and packaging systems.
There is NO way Stokes should have a 3.5/5 Google Review rating (at the time I am writing this review). They are a great company to work with. I can understand being frustrated as a customer, but giving a 1 star review seems overly critical for a company managing a business challenge like this.
I completely understand that they are only focusing on commercial growers this year given the complications they have with filling orders. I'll be happy to return as a customer once they have everything sorted out and back working.
I'm sure this is stressful and challenging for all the folks working at the company.
To everyone working at Stokes, thanks for all your hard work and your wonderful seed selection - keep up the great work!

kylynn H.

I placed my order in January, by phone, the lady was lovely. I've had the same issues as everybody is mentioning here. Managed to get most of my order shipped this past week, outside a few back ordered items. Another lady called/left a message to rectify the issue and now I cannot get through by phone at any of the listed numbers to return the call. If I select "back yard gardener" it tells me I can email, and then hangs up. It takes about a week for emails to be answered, which is very likely contributing to your backlog of issues. I feel sorry for your poor staff having to field all of this. This was my first time ordering with stokes, I will not be doing so again.
** Edit - so far, the quality of seeds in the garden we have used from stokes has been excellent. Good growth and prolific flowering. Should the tech and communication issues from the spring be resolved for next season, I would consider reordering from the company, and have changed my previous rating to reflect the quality of the product.

dee B.

Have ordered from Stokes my whole life. Placed my order under the new $125 minimum. After waiting two weeks, I got an email today that Stokes cancelled my order. Really disappointing. Now I need to find a new supplier and don’t know if I’ll be able to even get my seeds started in time.