The House and Garden Co. - Scarborough, Ontario

Sofia K.

An absolute gem in the east end of the city. I have always purchased the most beautiful floral arragements, home decor and received personalized service from this family operated business. My son recently ordered a Mother's Day floral bouquet for me that was stunning. I have been shopping here for decades as it makes me feel like I'm somewhere in the south of France and not in Toronto. Their curated selection of home decor is unique and timeless. It has been and will always be my secret "escape." Thank you Irene, Olivia and the other hard working staff.

Lois C.

Love, love, LOVE this gorgeous garden shop… especially around Christmas; it just puts me in the spirit of the season. I bought this arrangement of three gold-waxed Amaryllis in November. THREE months later it is still blooming and looking FABULOUS (and you do nothing to these plants). I moved two hours away, but if I am back visiting next Christmas season I am DEFINITELY making a stop!

Dee C.

I have been ordering floral arrangements from House and Garden Co. for possibly 16 years now. My latest order, yet again did not disappoint. My experience with Irene, the owner, has always been so professional and efficient. She is consistently delightful and always eager to make my experience as wonderful as humanly possible. I. know I can always count on House and Garden Co. to exceed my expectations and more. The recipients of my gifts of floral arrangements always feel so special. Thank you Irene for your attention to detail and for allowing me to always count on you.

Jackie P.

Beautiful, and tastefully arranged bouquets, on both of my orders, but sadly they wilted and petals on roses turned brown soon after.

Photos one and two represent the same arrangement a few hours after delivery yesterday, Saturday, April 3, 2021, and the third photo represented an order for Valentine's Day captured on February 15, 2021.

I suspect that these arrangements were composed a couple of days prior to delivery because when I changed the water the day of delivery it was cloudy. I frequently purchase flowers to display in vases, and my experience is that this happens after two or three days of unchanged water, and insufficient storage and/or transport conditions.

Having paid well over $100 plus taxes and shipping for each order, I would expect that the flowers would be fresh for at least a few days, or even longer. This was a disappointment, especially since the most frequent order was a compensatory delivery for my negative experience back in February.

If you have a similar experience, do contact the owner who is understanding and who strives to make amends. As well, they are unresponsive in private messaging on Instagram even though their push activity is frequent. Communication is important on social media especially when used as a tool to promote one's business.

I wish this company all the best, but they need to revisit their practice of floral preparation and storage in advance of a bustling delivery period.

I will not be dealing with House and Garden Co. in the future, sadly.

Edited to Add:
I refreshed the arrangement by removing any green foliage, and proceeded to prune the stems on an angle. I then immersed the stems in fresh water with a tablespoon each of bleach and sugar. I'm happy they are showing signs of revival on this special day, Easter Sunday. Please see the fourth and fifth photos for the revival of the bouquet.

Jessyca G.

Most incredible flowers and the hardest working women owned business in the east end. This family deserves our local support. Thank you so much for always going above and beyond to make my flower dreams come true!

J C.

An absolutely beautiful store with a vast variety of items to choose as gifts and furnishings for your home. Purchased dozens of plants and items over the years and always pleased. Recently had a couple of ivy plants die within a weeks time and was very disappointed by the negative comments received by staff and owner in my attempt to return the bad batch for a thriving ivy. 'It must be you!' No one else is returning them!' Those were the mild comments! The complaint was taken so personally and handled so unprofessionally by owner I was taken back. As a long standing customer I do not take lightly being bullied. I would've preferred a phone or email response versus the over the top ambush in a cafe. I believe how conflict is handled is telling. I would suggest taking some University courses on hospitality and conflict resolution in retail management as we all can improve. Please find pics of my thriving ivy plants purchased years ago! Such a green thumb I have eh!

Michael V. A.

ordered an 'extravagent" valentine arrangement.

Looks like a funeral arrangement.

2 women on the bus told me I got ripped off. And truth. Totally feels that way.

There is no way I can give this to my valentine!

Bad bad bad experience.

I have been before with luck..

Yes I ordered i. Advance! And wish I hadn't already paid..

Lorraine H.

My sister-in-law, who lives in Florida, ordered an arrangement online for our 40th wedding anniversary. Not only was it absolutely stunning, but Irene and Olivia delivered the arrangement in a snowstorm!! I love getting a surprise delivery but we also enjoy going to their store. From the minute you step into their shop, you feel like family!