Trillium Hill Greenhouses - Grimsby, Ontario

Deb S.

I have been a fan of this garden centre ever since Covid when they gave away all their Easter lilies instead of destroying them. I started buying all my plants from them ever since because of their kindness. The staff is very friendly and helpful. The quality of their plants is excellent as well as their prices are fair. I will continue to support this awesome business. They have also have beautiful selections during all major holidays.

Kelly

We started off the fall season there purchasing several pumpkins and potted mums.
We also bought our showstopper pumpkin and have received sooo many compliments on.

Whatareuduing

We take gardening very seriously and plant ornamentals, fruits and vegetables. Trillium is the number one spot to get all our plants and flowers. We have proven them to grow the healthiest plants in the wide area. They have fantastic heirloom tomato varieties and herbs. Every plant we have ever purchased from them was amazing. We had only one time that a plant didn't do well and they quickly replaced it. They are also in an amazing location at the foot of the escarpment in Grimsby. If you have not been to Trillium, I encourage you to visit and talk with their friendly and professional staff🌿🌿🌿🌿🌿

Jelena M.

I’ve been a loyal customer of this greenhouse for years, and I’ve always enjoyed supporting them—I’ve easily spent hundreds of dollars on flowers, plants, and weekly fresh florals for my home. I buy my front porch planters here every spring and have never had any issues—until this year.

I purchased the 3-for-$50 hanging baskets, and unfortunately, they just haven’t thrived. Despite following all care instructions for watering, sunlight, and shade—and even purchasing plant food to try to help—I couldn’t get them to bounce back. I truly love plants and have never struggled like this with their products before, so I figured I’d call and see if anything could be done.

Unfortunately, my experience over the phone was disappointing. I was transferred to the manager, and instead of having a constructive conversation, I felt talked over and dismissed. Even after explaining that I’ve been a longtime, regular customer, the tone remained defensive. She put me on hold to speak with the owner, and when she returned, I was told they’d replace the plants—but only as a one-time exception because they believed the issue was with how I cared for them, not the plants themselves.

While I appreciated the offer of a replacement, the overall approach and tone left a sour taste. I didn’t call expecting anything for free—just hoping for a respectful conversation and maybe a bit of understanding.

It’s really disappointing to feel dismissed as a loyal customer. Great customer service matters, especially in small businesses. Sadly, I’ll likely be looking elsewhere for my plants moving forward—Costco might not have the same charm, but at least I know what to expect.

Stephanie K.

Great family owned greenhouse. Lots of beautiful florals and plants, even better as gifts for friends and family. I will be coming back for more beauties.

Kanza S.

The staff here was tremendously welcoming and was open to answering any questions. The prices are great and everyone who works there just had a smile on their face and welcomed you with open arms. My daughter was gifted a beautiful gerber daisy from the kind gentleman working the florist area on a busy mother's day long weekend. Thank you so much for that. That was her first flower from someone other then her daddy and made her day💓

Chanell B.

Such a large selection of beautiful plants! Staff are always super welcoming and friendly. Highly recommend to anymore looking for a fun weekend outing or to pick up a few indoor or outdoor plants!

Helia J.

Amazing greenhouse with unique succulents and little flowers. You can get lost here for hours! Enjoyed watching all beautiful planets , and nice smells. Nice stef and friendly . We bought money tree
The Money Tree is also called the “Good Luck Tree” and is an age-old token of good luck and an invitation to good fortune. ... It is rumored to bring prosperity and wealth to your surroundings and decorates your home with nature and good luck.
Also tomatoes plants we ate all of them very delicious hopes we’ll come back here next week